According to Article 55 of the "Consumer Rights and Interests Protection Law of the People's Republic of China":
1. If an operator commits fraud in providing goods or services, he shall Increase compensation for losses suffered by consumers at their request, and the amount of increased compensation shall be three times the price of goods purchased or services received by consumers;
2. The amount of increased compensation is less than 500 yuan. , for five hundred yuan. If the law provides otherwise, such provisions shall prevail.
Therefore, when merchants make false claims for compensation, they should increase compensation for losses suffered by consumers in accordance with their requirements. The amount of increased compensation should be three times the price of goods purchased by consumers or the cost of services received; at the same time, When the amount of increased compensation is less than five hundred yuan, it shall be five hundred yuan.