In recent years, some lawless elements have claimed to the merchants by telephone that their store names have infringed the other party's trademarks or patent rights, and demanded that the merchants "settle", that is, pay certain compensation fees to avoid further legal disputes. But in fact, these so-called obligees often do not exist, or the rights they advocate are fictitious. Once the merchant pays the so-called compensation fee without verification, it is easy to become a victim of fraud.
In order to avoid falling into similar traps, businesses can take the following preventive measures. First of all, when you receive a call, you must stay calm, listen carefully to the other party's identification and problem description, and answer any questions seriously.