Received an important complaint notice about Taobao's intellectual property rights.

If you receive a penalty for intellectual property infringement, please log in to Seller Center-Customer Service-Violation Records, and you can view the rules, types, starting and ending time, score and other details of the penalty for Taobao account violation. You can also check the specific punishment reasons in the warm tips. Please pay attention to the relevant emails and notices in the station.

If you have any objection to the infringement punishment, you can appeal in the following two ways:

Path 1: Go to "My Taobao"-"I am the seller"-"Report Management" and make a complaint (make a complaint within 3 working days after the complaint is established, if it is overdue, please make a complaint through Path 2).

Path 2: If you can't find the online appeal portal, you can send the member's name, the complained content and relevant vouchers to qinquanshensu@taobao.com for appeal, and the staff will review it within 5-7 working days after receiving it. If you have any questions, you can also contact Taobao seller hotline 057 1-88 157858 directly.