Summary is a comprehensive and systematic summary of a period of study, work or its completion. It can help us straighten out the knowledge structure, highlight key points and break through difficulties. Let us write a summary together seriously Let’s summarize. But I found that I didn’t know what to write. Here are three annual work summaries that I compiled for you. You are welcome to share them. Annual Work Summary 1
In XX, our bureau’s statistical and regulatory work was under the correct leadership of the district committee and district government and the careful guidance of the superior business departments, conscientiously implemented the spirit of the provincial and municipal statistical work conferences, and always With the promotion of law-based governance as the center and the strengthening of statistical supervision as the focus, we will comprehensively strengthen the construction of the statistical legal system in the region, pay close attention to basic statistical work and statistical law enforcement inspections, adhere to law-based administration and rule of law, maintain the normal order of statistical work, and ensure statistical data quality, create a good legal environment for statistical work to be carried out in accordance with the law, and promote the construction of the statistical legal system to a new level. The legal work of our bureau over the past year is summarized as follows:
1. Raise awareness, strengthen leadership, and strive to optimize the statistical legal work environment
Strengthening the construction of the statistical legal system is to promote the rule of law and administration according to law. important links and necessary requirements. In order to ensure the smooth progress of the inspection of statistical legal work in the district this year,
First, at the beginning of the year, the key points of statistical legal work and statistical law enforcement inspection work plan for the ## district in XX were formulated, and according to the "## Municipal People's Government Office" Regarding the spirit of the "Notice on the Assessment and Evaluation Methods for the Quality of Statistical Data in ## City" and the "Notice on Issuance" and other documents, combined with the actual situation of our bureau, on the one hand, it is reported to the district-level leaders in charge of statistics, on the other hand, it is based on the results of last year This year, we will conduct statistical law enforcement inspections on units that fail to submit statistical reports in a timely manner, and conduct inspections on the quality of statistical data and basic statistical work in 17 towns and large-scale industrial enterprises within the jurisdiction.
Second, in law enforcement inspections, we must effectively implement the statistical and legal work leadership mechanism of "the top leader takes overall responsibility and personally handles it, the leaders in charge of specific tasks, and the overall leaders work together", and strive to form a joint effort* **Management work structure.
The third is to conscientiously study the "Statistics Law", the "Hunan Provincial Statistical Management Regulations" and the newly promulgated "Regulations on Punishments for Statistical Violations of Laws and Disciplines" on May 1 this year and other laws and regulations, and require all cadres and employees to In the work, we must adhere to the principle of seeking truth from facts, make statistics in accordance with the law, earnestly perform our duties, seriously investigate and deal with statistical violations of laws and disciplines, and require leaders at all levels, departments and units in the region to attach great importance to statistical work, continuously deepen statistical reform, and strive to improve the quality of statistical data and statistical services. level, and use various meetings to promote the Statistics Law.
The fourth is to strengthen the construction of statistical law enforcement teams. Establish a specialized law enforcement agency and cooperate with the district people's congress, district discipline inspection and supervision, judicial and other departments to carry out regular law enforcement inspections. On July 16, XX, the District Supervision Bureau, the District Legal Affairs Office and the District Leading Group for Rule of Law jointly issued the "Notice on Carrying out the Inspection of Statistical Administrative Law Enforcement in the ## District in XX" (Su Tongfa [XX] No. 15) In the spirit of the document, the procedures, contents, time arrangements, rewards and punishments for the statistical law enforcement inspection in XX were laid out in detail. Lei Xiangxiong, director of the District Statistics Bureau, pointed out in his report on the economic operation and statistical work of the district in the first half of the year: Statistics is very important and is an important department for monitoring the operation of the national economy. The District Statistics Bureau has made a report on the economic and social development of the district in the first half of the year. We conducted a large number of investigations into the situation, grasped the relatively sluggish economic performance in the first half of the year, analyzed it thoroughly, put forward good suggestions and measures for the second half of the year, and required the district statistics bureau to ensure the quality of statistical data and promote governance according to law.
2. Pay close attention to basic statistical work and improve the level of statistical business
First, earnestly carry out statistical inspection work.
Our bureau has organized personnel four times since January this year, using various methods such as inspection submission, inspection, rectification report and return to carry out statistical work on all towns, streets, enterprises and institutions in the region. Statistical inspection.
The second is to increase training intensity.
On July 24, 31 and August 7 this year, our bureau held professional business training courses in industrial energy, agriculture, investment and other areas for industrial enterprises of all sizes and township statisticians in three phases. Leaders from the municipal statistics bureau in charge of industrial energy, agriculture, investment and other departments were also invited to give lectures in person. Organize the study of statistical business knowledge, improve the level of statistical business, and effectively do a good job in basic statistical work and data quality at the grassroots level.
The third is to consolidate basic statistical work at the grassroots level.
In conjunction with the statistical inspection work in our district, in view of the weak links in basic statistical work at the grassroots level, business personnel are organized to go to enterprises and rural areas to carry out statistical business guidance and research activities, assist them in establishing and improving statistical ledgers, and organize and standardize statistics. report, straighten out and improve the order of statistical work, and effectively promote the gradual standardization of basic statistical work.
The fourth is to insist that statisticians hold certificates to work.
By paying close attention to the training of statisticians in the district, grassroots statisticians in the district have basically been certified to work. In XX, 3 people in ## district signed up to take the Statistics Intermediate Professional Title Examination, 23 people signed up to take the Statistics Qualification Examination, and more than 20 people participated in the Statistics Continuing Education and Training.
The fifth is to continue to improve the survey of rural and urban households in the district, often go deep into households, and provide business guidance throughout.
3. Establish statistical law enforcement agencies and increase statistical law enforcement
In order to maintain the seriousness of the Statistics Law and ensure that the statistical data in the district are objective and true, this year, our district has further stepped up its efforts to enforce statistical law. Strengthen statistical law enforcement and pay close attention to the construction of statistical legal system. First, in conjunction with the provincial statistical inspection work, a statistical inspection work plan was formulated, a leading group was established, and the data reporting responsibility system and data quality assessment system were improved to ensure that every case was discovered and investigated, making law enforcement work regular. This year, we jointly established a statistical law enforcement leading group with three other units, and divided all staff into three teams to conduct key law enforcement inspections on 21 units in the district in August and September, and found that
Many statistical violations were reported, and units that were not standardized in their statistical work or had minor violations were notified and criticized, and ordered to make rectifications within a time limit. During the entire law enforcement inspection process, the statistical law enforcement procedures were strictly followed and carried out in an orderly manner, which purified the statistical environment, improved the quality of statistical data, maintained statistical credibility, and ensured that the procedures were legal, the basis was legal, and the handling was appropriate, further enhancing the ability of statisticians The concept of statistics according to law and administration according to law.
Fourth, provide statistical consulting services and provide statistical data and information
First, improve statistical monitoring and accelerate the development of statistical information resources.
Pay close attention to monthly, quarterly and annual economic performance trends, monitor economic development trends and changing trends; strengthen analysis and research on macroeconomic situations, and provide timely statistical monitoring and warning reports. Continue to do a good job in editing various statistical special volumes represented by the "## Statistical Yearbook" and "## Statistical Monthly Report". At the same time, on the occasion of the 60th anniversary of the founding of the People's Republic of China this year, we have collected and compiled important historical years since the 60th anniversary of the founding of the People's Republic of China. The statistical data has been included in the "## Statistical Yearbook" to provide statistical information basis to district leaders and departments in a "fast, short and precise" form, and give full play to the role of statistical information resources.
The second is to do a good job in statistical publicity and provide statistical data information.
This year, our bureau has continued to provide accurate statistical data services to the National People's Congress and the Chinese People's Political Consultative Conference, and reported to the District People's Congress the macroeconomic operation of the ## district and the prediction and preparation suggestions of the "xx" plan; improve The statistical information release system releases annual and quarterly statistical information on the operation of the national economy to the entire region.
The third is to carry out special surveys on agricultural output, household consumption of agricultural and sideline products, and social security conditions.
Summarizing this year’s statistical laws and regulations work, we believe that statistical departments at all levels must conscientiously implement the law enforcement responsibility system, closely focus on maintaining the authenticity of statistical figures, start from the agency, and conscientiously standardize the statistical data. Collection, sorting, calculation, aggregation, review, quality assessment and data archiving management work should be carried out to avoid randomness caused by people. At the same time, statistical law enforcement should be grasped as a prominent link, and law enforcement inspections should be integrated into daily statistical work to achieve Regularize and institutionalize to effectively ensure the smooth development of statistical work and ensure the authenticity of statistical data.
Although we have done a lot of work this year and achieved good results, there is still a certain gap between the requirements of the municipal bureau's laws and regulations. In future work, we will continue our efforts and strive to create a new situation in statistical legal work. Annual work summary Chapter 2
1. Complete various tasks assigned by the city branch
In 20xx, our bank had 45 corporate online banking tasks, and 49 were actually completed, with a completion rate of 108.89%. There were 20xx customer online banking tasks, 3483 of which were actually completed, with a completion rate of 174.15%; there were 20 corporate telephone banking tasks, of which 22 were actually completed, with a completion rate of 110%; there were 900 personal telephone banking tasks, of which 157 were actually completed, The completion rate is 17.44%; the number of mobile banking customer tasks is 12, and 12 are actually completed, with a completion rate of 100%; the online banking transaction volume task is 5.2 billion, and the actual completion is 7.818 billion, with a completion rate of 150.35%; telephone banking transaction volume plan 60 million, and the actual completion was 65 million, with a completion rate of 108.33%; the electronic banking intermediate income task was 140,000 yuan, and the actual completion was 1.522 billion yuan, with a completion rate of 108.71%; the number of electronic banking transactions throughout the year was 49,948. At the same time, I worked overtime to complete several upgrades and tests of electronic banking services for free.
2. Work together to do a good job in the marketing of electronic banking
1. Our bank has designated the corporate business department as the contact department for electronic banking business to provide technical services , responsible for the marketing, installation and daily maintenance of electronic banking services. All branches under the jurisdiction work together to do a good job in publicity. The development of electronic banking business has reduced a lot of counter pressure for our bank.
2. The business department provides business support for electronic banking business, and specifically handles electronic banking business processing, such as information entry, on-site processing, online printing, card production and issuance, fee collection, etc., as well as customer Consulting on business aspects, etc. And handle various electronic banking businesses in accordance with system regulations.
3. As the inspection, supervision and business training department for accounting settlement, the accounting and settlement department provides business training and system implementation to all branches under its jurisdiction to ensure the safety of our bank’s electronic banking business operations. Prevention and risk control work.
3. Specific measures
1. Increase marketing efforts to improve the reputation of our bank’s electronic banking brand. First of all, the deputy manager of the corporate business department is responsible for the marketing of our bank's electronic banking business. We also set up full-time e-banking personnel in the corporate business department to contact each online banking user unit to handle the installation and after-sales system maintenance of public online banking to ensure This has led to the steady development of our bank’s electronic banking.
2. Strictly control the accounting quality and prevent financial risks. From the moment the electronic banking business accepts customers' application materials, there are risk points in every link, and it begins to be subject to operating procedures and regulatory systems. Our bank requires handling personnel to handle business in strict accordance with the procedures and systems, and establish inspection and reporting systems. , rewards, penalties and other assessment mechanisms. Maintain the safe operation of our bank’s electronic banking business.
3. Strengthen training to improve employees’ professional level and overall quality. Our bank conducts training based on the different needs of various departments for electronic banking services. For example, for the corporate business department, our bank focuses on introducing various brand names, product functions and in-service electronic banking services to employees. Issues that need attention during the marketing process to improve employees' marketing capabilities. It mainly introduces the operating procedures, rules and regulations of electronic banking business for each branch to improve employees' business processing capabilities. This will comprehensively improve our bank's service methods and minimize counter pressure.
4. Strengthen contact with enterprises and solve problems in a timely manner. In addition to our bank having dedicated personnel in charge, our bank also includes the introduction of electronic banking services in various bank-enterprise meetings, and is responsible for answering questions raised by customers, such as electronic banking fees and security issues that customers are concerned about. etc., and at the same time, we also conduct an indoctrination into customers' electronic banking business knowledge and new business types to improve the use of electronic banking services.
IV. Main existing problems
Over the past year, the overall development trend of our bank’s electronic banking business has been good, but there are also some problems:
1. Some indicators The completion progress is slow. For example, the task completion rate of personal phone banking is only 17.44%, and there is still a long way to go before the task is completed.
2. The implementation of the system needs to be strengthened. Our bank has relatively frequent personnel changes. When there are personnel changes, the probability of business errors increases.
3. Business promotion and application efforts need to be strengthened. Although our bank has completed various corporate tasks assigned by the municipal bank, such as the number of online banking for corporate customers has exceeded a lot, some customers do not have large online transactions and still have concerns about using our bank's online banking.
In 20xx, the work tasks assigned by the city branch will definitely exceed this year's tasks. Our bank will combine this year's work situation, sum up experience, innovate operations, standardize development, and prevent risks.
1. Carefully arrange and implement the tasks assigned by the city branch in 20xx.
2. Continue to promote performance management and promote the overall improvement of electronic banking business performance.
3. Improve the marketing level of marketers.
4. Increase learning and training to enable each employee to adapt to the needs of comprehensive business. Annual Work Summary 3
In the first half of XX, our company’s property insurance business, under the care of the branch company division, under the leadership of the company leaders, and with the joint efforts of all employees, Completed the actual premiums of XX million yuan, completed **% of the annual plan, achieved the development goal of more than half of the time and more than half of the tasks, and the property and casualty insurance business has a good momentum of development. Now we will summarize the work in the first half of the year and propose specific measures for business development in the second half of the year.
1. Basic business situation in the first half of the year
In the first half of the year, the property insurance business completed ** million yuan in premiums, completed **% of the annual tasks, and receivable premiums ** million yuan , the proportion of premiums receivable is **%. Determined compensation is ** million yuan, and pending compensation is ** million yuan.
Among them: Enterprise Property & Casualty Insurance has completed signed premiums of ** million yuan, completed **% of the annual tasks, premiums receivable ** million yuan, decided compensation ** million yuan, pending compensation ** Ten thousand yuan.
Family Property Insurance completed the signing of premiums of ** million yuan, completed **% of the annual tasks, premiums receivable ** million yuan, determined compensation ** million yuan, pending compensation ** million yuan .
Petroleum insurance has completed signed premiums of ** million yuan, completed **% of the annual tasks, premiums receivable ** million yuan, decided compensation ** million yuan, pending compensation ** million yuan.
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2. Main practices of the property insurance business in the first half of the year
(1) Carefully analyze the problems faced and scientifically propose development goals
The company’s property insurance premium tasks this year are ** million, the same as the same period last year. However, with the further expansion of the scope of PetroChina’s unified insurance, our insurance company, which is highly dependent on oil companies, is facing great pressure. On the one hand, the scale of premiums will face a downward trend. For example: the comprehensive insurance of oil drilling equipment will bring about a premium gap of 3.86 million, the inclusion of western drilling insurance business in the regional insurance will affect the premium rate to drop by nearly 50%, Uzbekistan Petrochemical's business of more than ** will be transferred to Urumqi Company, etc. . On the other hand, more insurance business this year will draw 20% of brokerage fees through PetroChina Brokerage Company, resulting in a serious shortage of company expenses. Faced with such a severe situation, the general manager's office of the company's party committee carefully analyzed the market and environment and put forward the guiding ideology that the company should focus on property insurance as the focus of business development this year. It is scientifically proposed to speed up the adjustment of property insurance, seize the good opportunities of Xinjiang's development and PetroChina's good cooperation foundation, and achieve the goal of adding ** million.
To this end, the company's general manager's office has taken active and effective response measures. First, the company's general manager's office, business departments, and business elites have formed a three-dimensional public relations team to increase high-level communication with PetroChina's headquarters and Xinjiang Oilfield Company, Western Exploration, and Western Pipelines. , actively obtain the understanding and support of PetroChina's management. Secondly, strengthen cooperation with various insurance brokers and intermediary agencies, broaden their horizons, and accordingly establish a large project department and PetroChina Service Department to further close the relationship between customers and build a an organizational platform. Each business unit has close contact with the leadership of the policy holder unit and the security and financial departments to promptly grasp the dynamic coordination relationship and arrange the connection of contracts, funds and other links. The business department promptly contacted the financial department of the branch company, Jingsheng Insurance Brokerage Company, and Xinjiang Oilfield Company, actively strengthened communication and information exchange, uploaded and distributed information, and fully exerted its functions. It formed a strong synergy with full coordination and cooperation from all over the company.
(2) Make arrangements in advance and strengthen the allocation of property insurance resources
At the beginning of the year, the company’s general manager’s office held multiple meetings to discuss this year’s development ideas and corresponding supporting policies, and implement This year’s major projects were summarized and analyzed by summarizing and analyzing important information such as external market conditions, PetroChina’s bidding dynamics, and changes in Xinjiang Oilfield Company’s insurance coverage, and established the development of property insurance business as this year’s work focus. To this end, the company has made active and effective adjustments in terms of policies, funds, personnel and other aspects. The impact of PetroChina's insurance business has indeed had a greater impact on the company's property and casualty insurance development. The company has focused on reducing its business gap, reducing its dependence on PetroChina's business, and exploring new business growth points. The general manager's office takes the lead in leading the development of the property and casualty insurance business, capturing information and negotiating goals. The general manager's office can be seen in every new project; when the business department formulated the assessment method at the beginning of the year, it fully emphasized the non-PetroChina business, new The importance of the business is fully reflected in the assessment methods; for the development of the property insurance business, the company has also formulated special measures and provided special cost support for the development of the property insurance business; centralized business backbones to track and implement different projects. Under the guidance of the company's general manager's office, a property insurance development team was established to capture all information based on the local market, focus on major projects, and achieve sustainable business development.
(3) Actively play its functional role and fully guarantee business development
This year, the business department has increased its service and supervision of business, providing all-round services to the front lines of the exhibition industry in a timely manner, at any time Help the front line of the exhibition industry to solve practical problems encountered in the exhibition industry. As long as they encounter property insurance business problems, service issues, etc. in daily work, the business department will actively help account managers solve difficult problems encountered during the exhibition industry and directly participate in various business units. We conduct large-scale business bidding and directly provide policy and technical services on the terms and rates of each new project to help grassroots continuously develop new businesses.
(4) Branch companies are the strong backing for the company’s business development
In XX, the company’s property insurance business entered a critical turning point in development. We promptly addressed the problems faced by the property insurance business Actively report to the branch company. The branch company has given our company great support, especially the property insurance division of the branch company. It has made suggestions and provided support in all aspects for the business development of Karamay, including proactively providing us with market information, Policy support, business assistance, etc. Solve practical problems encountered in business development in a timely manner. As long as we encounter property insurance business problems, service problems, etc. in daily work, the branch companies and divisions will actively provide timely and comprehensive help to solve the problems we encounter in business development. difficult issues.
3. Key tasks and overall arrangements for the second half of the year
(1) Main issues faced by the property and casualty insurance business in the second half of the year
1. Business development pressure is high .
From January to June, property insurance premium income was ** million, completing **% of the annual plan. Although the renewal business from July to December is only ** million yuan, in fact due to the adjustment of some businesses, the actual renewable business is ** million yuan, which is ** million yuan compared with the task of the second half of the year. There is still ** With a task gap of RMB 10,000, the pressure on the development of property insurance business cannot be ignored.
2. Insufficient expenses and large gap.
In order to encourage business development this year, especially the development of decentralized business, the company has raised the handling fee for decentralized business to a maximum of 30%. Based on the actual completion of decentralized business from January to June, we will It costs **0,000 yuan more than normal business cashing; secondly, the insurance business paid to the brokerage company is more than **0,000 yuan, and this part of the brokerage fee will be as high as **0,000 yuan, which directly affects the property insurance underwriting profits. Moreover, the service fees for this part of the business are only **% according to the current company-specific expense ratio, which seriously affects and restricts the normal business development of property insurance.
3. Unbalanced development of insurance types and unbalanced development of various business units.
Judging from the current progress of property insurance business, corporate property insurance is progressing faster, while construction insurance and household property insurance are still our business shortcomings. The imbalance of development between insurance types has a negative impact on the company. The overall business completion had a negative impact. There are also large differences in the development speed of each business unit. At the beginning of the year, we set the target of adding ** million yuan per year for each business unit. Some departments have completed it, and some units have an increasing gap. Therefore, in the second half of the year, the pressure on the development of property insurance in various units will be greater or less.
(2) Several key tasks to be strengthened
1. Do a good job in the sustainable and healthy development of the property insurance business. The role of the property insurance business leadership group is to pool the company's various resources and make breakthroughs in large peripheral projects. In the next few months, it will facilitate the signing of large projects such as peripheral brokerage business, new PetroChina projects, and Xinjiang development-related projects. Lay the foundation for the completion of property insurance tasks throughout the year.
2. Actively grasp the issue of synchronous development among various types of insurance and promote the realization of the company's overall development strategic goals, especially the continued vigorous promotion of decentralized businesses, which must still be adhered to in future work. At present, the company's property insurance business is still limited to very large enterprises such as PetroChina, and the decentralized business has not been sufficiently developed. The insurance market potential of non-CNPC enterprises, private enterprises, and individual industrial and commercial households has not been fully explored. This makes Our existing business sources are relatively single, so we are always in a relatively dangerous position.
3. Conduct systematic analysis on business development, regularly and irregularly inspect and supervise the business development of each business unit and account manager, make full use of the company's brand effect, and increase business development efforts and We will find ways to pay attention in depth, vigorously promote new insurance types, consolidate old insurance types, and continuously expand new businesses.
4. We must keep abreast of changes in the insurance market. If we want to remain invincible in the fierce market competition, we must constantly study the market, grasp the market, sum up experiences and lessons, and change business methods and methods. We must adapt ourselves to market changes instead of changing the market. Only in this way can we remain invincible in the fierce market competition.
5. All business units and account managers must operate in strict accordance with the company's authorization, track over-authorized and high-risk business divisions, carefully conduct risk assessments, and continuously improve the performance of each account manager. Risk prevention awareness, timely reporting to the company's relevant leaders and superior departments for business exceeding authority, ensuring the quality of underwriting and claims settlement, and reducing underwriting risks and compensation rates.
6. In the second half of the year, the management and collection of premiums receivable will be intensified to prevent operational risks. All business units and account managers must strictly follow the company's relevant management measures for premiums receivable. The business operations of the property insurance product line of each business unit, grasp and understand the business progress and operating dynamics, propose improvement measures and methods to grasp market trends in a timely manner, adjust business strategies in a timely manner, promote the healthy development of the property insurance product line business, and ensure the property insurance line Completion of various operating indicators such as annual premiums and profit plans.