If you are a trademark patent agent, what are your telemarketing skills?

As a salesperson, especially a telemarketer, first of all, you should have good psychological quality, good eloquence and adaptability. After you have almost all this, you need to find some effective information when looking for customers. You can find the customer information you need on professional websites, and you can also find some customer information in some yellow pages phone books. In addition, we should also pay attention to roadside billboards, television, radio and body advertisements. After all, these are the latest and most effective customer information.

The following is the necessary knowledge for a telemarketer. You can have a look, I hope it will help you. If you have any questions, you can send me an email.

As a salesman, you must be confident when calling others! ! It also leaves a good impression on people, that is, passing the smile to each other and passing the good mood to each other! What should I pay attention to:

One: preparation-psychological preparation, before you make every phone call, you must have such an understanding that the phone call you made is likely to be a turning point in your life or your current situation. With this idea, you can have a serious, responsible and persistent attitude towards every call you make, and your mentality will have a positive motivation for success. Content preparation: before making a phone call, you should prepare what you want to express. It is best to list a few items on the paper at hand first, so as not to forget your speech because of nervousness or excitement after the other party answers the phone. In addition, when communicating with the other party on the other end of the phone, if necessary, it is best to prepare and rehearse in advance. In telephone communication, we should pay attention to two points:

1 Pay attention to the tone change and be sincere.

2 words should be organized, not incoherent and repetitive, which makes the other party disgusted or wordy.

2. Timing. -When you make a phone call, you must grasp a certain opportunity, avoid contacting customers during meals, and politely ask customers if it is convenient to answer the phone. Adjust your body language. 4. Pay attention to the rhythm: exert your influence. 5. Train your voice. When talking to customers, customers should use 1. Use more positive words. 2. Use more sentences of praise and questions. Listening is the most precious gift.

Another advantage of learning to ask questions is that we can keep quiet for a while-remember? If you make many mistakes, you will lose many words. Let the customer speak. The more the customer talks, the closer his relationship with the sales staff, the better his trust and the greater the proportion of transactions.

Good luck with your work! I also learn, hehe. Learn business well first. Familiar with the basic business problems, and then learn telemarketing. Most telemarketing starts with rejection, but if you are professional, as long as you find the right person, people will say they are willing to talk to you. Hello!

Confidence+persistence.

This industry is difficult to do, don't lose heart. Stick to it and you will get something.

Typing is not easy, adopt it! The one upstairs makes sense. That's what I do. Have a deep understanding.