Hello, if you cannot rule out the possibility of infringement, you can only remove and delete the content related to the complaint. Generally speaking, if it is an infringing image, there will be no problem after deletion. , if the product involves trademark or patent infringement and the product is removed from the shelves, the complainant will generally not pursue it too much, unless your infringement is serious, and the complainant may ask you for compensation later.
If you have infringement but fail to deal with it within the time limit required by the complaint, the other party may take further measures, and Taobao may also take corresponding measures, such as forced removal from the shelves.
On the other hand, if you have legitimate reasons to prove that there is no infringement, submit relevant materials at the time required by the complaint, including authorization certificates of relevant intellectual property rights, or reasonable sources of goods. After submission, Taobao will Make appropriate judgments. I hope it helps you and I hope you will adopt it