Copyright infringement, trademark infringement, patent infringement and other infringements, please complain? /login.htm
Three. Conditions for accepting complaints of intellectual property infringement
Proof of rights:
A The complainant is the intellectual property owner himself. Please provide patent certificate, trademark registration certificate, copyright certificate, etc.
B. If the complainant is not the intellectual property owner, please provide the patent certificate, trademark registration certificate, copyright certificate, and proof that the intellectual property owner authorized the complainant to make a complaint (which must be signed/sealed by the intellectual property owner).
In view of the fact that China only implements the formal examination system for utility model and design patents, there is great uncertainty about the stability of their rights. In order to safeguard the legitimate rights and interests of intellectual property rights holders and ensure the normal operation order of the platform, the patent evaluation report issued by China National Intellectual Property Administration should be provided at the same time when complaining about the utility model or design patent applied during 20 10 1.
Do not accept complaints of intellectual property infringement
1, not authorized for sale.
The complainant's distribution of its products without the authorization of Taobao seller (reflecting that Taobao seller sells its products at a price lower than its price) is not an illegal infringement according to the law, and our company has no right to deal with it.
2. Trademarks are being accepted
If the complainant's trademark is still being accepted and the exclusive right to use the trademark has not been obtained, the complainant has no right to prohibit others from using the same or similar trademark as you.
3. Fair use of trademarks
Our company believes that if the product information released by the seller on Taobao is the product of the obligee, then the original logo of your product appearing on the product picture released by the seller and the name of the seller for the product in the text description do not belong to the trademark infringement stipulated by relevant laws and regulations.
Verb (abbreviation of verb) acceptance time
Complaints about intellectual property infringement will enter the processing flow within 4 working days. For qualified complaints, Taobao will complete the handling within 3- 10 working days after the complaint enters the handling process. The specific processing time will vary according to the complexity and form of the complaint. We accept but do not encourage other forms of effective notification. Because it needs more manpower and processes, I'm sorry that we can't guarantee that we can handle it according to the time promised above.