Xiaomi Company takes the lead in building a quality standard system for smart homes in the whole house.
From cruise control to autonomous driving, from production robots to storage robots ... the intelligent age is entering our daily life at an increasing speed. Intelligent industry is also a competitive leading industry that developed countries in the world attach great importance to and invest a lot of financial resources.
The Outline of National Standardization Development proposes that standards should be used to "lead the rapid and healthy development of new products, new formats and new models". "By 2025, the supply of standards will be changed from government-led to both government and market."
Smart home industry, as one of the most intelligent industries closely related to people's daily life, has become a key area for domestic Internet technology giants in recent years. Among them, Xiaomi Company has always been in the leading position in the industry-by the end of 20021,Xiaomi Company has hatched more than 400 eco-chain enterprises focusing on intelligent hardware research and development, with more than 434 million devices connected to the AIoT (Intelligent Internet of Things) platform, more than 63.9 million monthly users of Mijia App, and 8.8 million devices connected to the Xiaomi AIoT platform.
What kind of smart life picture does Xiaomi bring to consumers? Open the door with your fingerprint, the lights will light up in turn, the curtains will open slowly, the temperature of the air conditioner will be adjusted properly, and the concert will start slowly ... and all this, you don't have to do anything, Xiaomi Smart Home will help you do it.
As the world's top smart home enterprise, sitting on the AIoT platform with the largest number of devices in the world, Xiaomi chose a "road that no one has traveled"-redefining smart home. Why is this?
Let smart home really understand you.
Xiaoai speaker, Xiaomi sweeping robot, Xiaomi intelligent switch ... Xiaomi intelligent hardware business line has always been short of explosions. But Xiaomi has not forgotten the initial intention of "user-centered". In the face of the constantly refurbished sales figures, he chose to calm down and listen to the user's "spit".
Setting the linkage is too troublesome, and the delay response time is too long to be used in different network environments ... The above is the "spit" of Xiaomi community user Mapo about smart home. I did this because I really like Xiaomi. "I don't like it, who has time to' spit'!" Second, because engineers followed up one-on-one soon after "Tucao", "Maybe the next system upgrade will solve the problem. That feeling is great! "
The problem reflected by Mapo is not only the problem of Xiaomi smart home, but also a common pain point in the whole smart home industry-many smart products do not really meet the needs of users; Lack of uniform standards for product interconnection; The risk of user privacy leakage cannot be ignored ... In fact, behind every pain point, there are several technical bottlenecks that are difficult to crack in the highly competitive smart home track. Cracking requires a lot of investment in technology research and development and high trial and error costs.
As a pioneer and leader in the smart home industry, Xiaomi chooses "second innovation", jumps out of the "single-player" mode of smart goods, takes the user's needs as the guide, takes quality and safety as the core, takes excellent technology as the guarantee, takes Xiaomi's ecological chain as the foundation, and takes the whole house intelligence as the goal, so as to create the quality standard of the whole house smart home and open a new era of the whole house smart home with the standard.
According to Yang Chen, the head of Xiaomi's smart home team, the reason why Xiaomi entered the "no man's land" is simple-to solve the industry difficulties and user pain points, so that smart homes can truly "understand" users and "let everyone enjoy the beautiful life brought by technology".
Let users rate the whole house.
Different from the use of a single smart product, the whole smart home often involves dozens or even hundreds of smart products. How to ensure the quality of smart home items with various categories and different functions, as well as the efficient cooperation and linkage between devices, is the difficulty of the whole smart home construction and the key to control the quality of the whole smart home system.
On the one hand, consumers are eager to get rid of "pseudo-smart" homes, on the other hand, there is no experience to follow in the industry and no case reference. How to do it specifically has become the primary problem faced by the R&D team.
In order to investigate the market situation as comprehensively as possible, team member Cao Yu experienced more than 95% of the categories accessed by Xiaomi AIoT platform and tried the same type of products from friends and merchants. Finally, together with his colleagues, he came up with a creative plan to classify the whole smart home according to the application scenarios of "Seven Smart Spaces and eight intelligent Subsystem".
At the same time, according to the characteristics of whole-house smart home products, combined with our own practical experience, we explored the quality standards and application practice of Xiaomi's whole-house smart home "5-level standards and 3-level applications (all categories, all scenes and all closed loops)", and creatively divided the "intelligence" of whole-house smart home into five levels from low to high, namely, smart single product, auxiliary whole-house intelligence, partial whole-house intelligence, high whole-house intelligence and
From level 0 to level 5, Xiaomi's principle is still "user-centered"-whether the whole house intelligence is intelligent or not depends on the user. Through the quality requirements put forward by users at all levels, the corresponding quality points and "intelligent indicators" are set, and finally five quality standards and norms are formed.
Connect smart projects.
More than 434 million sets of intelligent hardware, which is the unique strength of Xiaomi to lead the development of the whole house smart home, and also puts forward higher requirements for Xiaomi's whole house smart home.
So many kinds of intelligent hardware are very different in access mode, response scheme, user experience, linkage compatibility and so on, and lack of unified quality and standards. How to realize smart home is a * * * problem in smart home industry, and it is also the biggest "pain point" in the process of building "smart home".
Take the scene at the beginning of the article as an example-to make the door open, the lights light up at the same time, the curtains open at the same time, the socket is powered on immediately, and the air conditioner starts to work, instead of "failing" every few seconds, which depends on many factors such as space pattern, equipment installation location, gateway settings and so on. In order to achieve the effect of 1+ 1 >:2, there must be a unified specification.
Considering the functions, interoperability, reliability, efficiency, safety and other dimensions of the interconnection system, Xiaomi has formulated the industry-leading interconnection standards and specifications for smart goods, and realized that eight intelligent subsystems such as lighting system, security system, environmental system, kitchen appliance system, audio-visual system, office system, sports health system and network system can "understand" each other and "keep pace".
At the same time, Xiaomi pioneered the whole-house smart home quality assurance model to ensure that all eco-chain enterprises can implement the existing quality standards in all aspects of product development and production, and implement the quality standards of single product interconnection, realize the closed-loop quality management in the interconnection stage, and ensure the quality standards of single-space/multi-space interconnection through the special test of whole-house smart big scenes. It ensures that the whole smart home can be used, practical and easy to use from three dimensions.
Up to now, Xiaomi's whole house smart home standard system has been promoted and applied in Xiaomi Group, as well as more than 300 Xiaomi eco-chain enterprises and more than 4,000 enterprise developers, achieving the standard landing of 2,200+kinds of intelligent hardware products. In the past three years, we have sold more than 300 million products, and Xiaomi Smart Home Team has applied for more than 3,000 patents.
Make the whole house more "intimate" and "intelligent"
The advanced layout of Xiaomi's whole house intelligence, the perfection of ecological chain and the richness of categories, as well as the automation and standardization at the software level, have given users a unique experience and also opened the "Ren Durmai" of Xiaomi's whole house intelligence.
As a key product of smart home, the research and development of Mijia intelligent switch can be said to be a typical case of Xiaomi's whole house intelligent quality standard landing. "It is simply not feasible to refer to other people's technical solutions; According to the existing technical agreement, research and development will affect the product life. In the end, Xiaomi's R&D team decided to develop a single fire switch control protocol. " Alva Wang, a test and development engineer of Xiaomi Testing Department, said that it was the "obsession" with high standards and high quality that made Xiaomi R&D team finally create this product with excellent technical quality and rave reviews from users, and truly achieved "whether the product is good or not, the user has the final say".
"In the past, smart devices were bound, and the optical wireless network password had to be entered several times. Now the product will automatically ask if it is bound as soon as it is turned on. Under the specification of Xiaomi smart home quality standard, Xiaomi smart home has achieved a series of important breakthroughs in' edge, end, cloud and placement'. " Alva Wang said.
At the same time, making smart homes "better understand" consumers and providing users with smarter choices is one of the important goals of Xiaomi's whole house smart home quality standard research and development.
Yang Chen said that Xiaomi also actively captures the feedback data of users in the whole house by analyzing the usage scenarios of a large number of users, continuously enhances the "learning ability" of smart products, and even allows devices to leave the network at the control level, and automatically generates smart scene settings for users to choose directly, thus continuously improving the user experience and quality standards.
From the accurate judgment and innovation prediction of development direction, to the formulation of standards, to the highly concise and carefully controlled implementation of standards based on technical solutions, to the comprehensive analysis and scientific prediction of user data, to the perfection, innovation, quality and safety of standards, it runs through the whole process of research and development of Xiaomi's smart home quality standards.
Based on the formulation and implementation of the quality standard of whole-house smart home, Xiaomi whole-house smart home has achieved a great leap from 0 to 1, setting a higher quality benchmark for the global smart home industry. This is a small step for Xiaomi, but it is a revolutionary step for the smart home industry.
China quality newspaper