At this point, the baby is temporarily deleted (except for patent complaints). If the complaint is unsuccessful, the baby will really be deleted. When we receive the complaint notice, we have three working days to submit the complaint. (Weekend holidays are not working days)
2. How many copies can I apply for?
Every complaint has two chances to appeal. If the first appeal is unsuccessful, the pending appeal will be displayed again.
If the first appeal is unsuccessful, there will be points deducted!
3. When can I lodge a second complaint?
If we have a new complaint voucher at this time, or contact the complainant who is willing to withdraw the complaint, then we can submit a second complaint.
The second appeal process is the same as the first one, but if the complainant does not respond after the second appeal, the system will automatically intervene.
4. How can the complainant withdraw his complaint?
In the complaint notice, there is usually the contact information of the complainant, not all of them will have the contact number, because the phone number is chosen by the complainant himself, not mandatory, because Taobao only examines legally binding documents such as business license and trademark registration certificate. If there is no contact information, you can find official website of this company through Baidu or Alibaba, and official website will have a contact number, or you can contact Ali Wangwang directly in official website. Or contact our supplier to contact the brand. If the other party agrees to withdraw the complaint, the complainant can click to withdraw the complaint as long as we click the complaint!
5. When will the baby recover?
If the complainant withdraws the complaint, the baby will recover and the complaint page will display "information reserved"; The points deducted from the unsuccessful first appeal will also be revoked, and there will be no violation records in the medical examination center; Even if the second appeal is unsuccessful, the fine will not be deducted again, but the original judgment will be upheld!