The Quality Department is mainly responsible for product quality control and other tasks. So do you know how to write a product quality assurance commitment letter? Below is a sample product quality commitment letter that I have collected for you. I hope it is useful to you!
Product Quality Assurance Commitment Letter 1
< p> Our company is a recognized formal supplier. In order to ensure product quality, during our company's supply period, our company has made the following commitments:1. All products provided by our company are Qualified equipment that meets national standards and procurement requirements and has passed relevant certifications and tests.
2. Our company guarantees that the products provided should be brand new, unused, and fully comply with the quality, specifications and performance requirements in the "Product Acknowledgment" and the purchase contract. It is guaranteed that under correct installation and normal use conditions, it should have performance that meets the requirements during its service life. During the product quality guarantee period, our company is responsible for unconditional return, replacement or warranty for product failures caused by defects in design, workmanship or materials. If there are potential defects or materials that do not meet the requirements are used, the purchaser can submit remedial measures or claim claims to our company.
3. The product specifications, appearance and technical indicators provided by our company fully comply with the requirements of the "Product Acknowledgment" signed by the purchaser and the purchase contract. If there are any changes in appearance or parameters, The purchaser must be notified in time and must be signed again before delivery can be made. Otherwise, our company will be responsible for the losses caused by unauthorized changes to the product appearance and parameters, and will compensate the purchaser for the losses caused by the resulting delay in product delivery.
4. Our company ensures that when purchasers use the products provided by our company, they are protected from third parties’ accusations of infringement of their patent rights or other related intellectual property rights and from the harm caused by stopping the use of the accused products. .
5. If product quality problems occur in the products provided by our company (such as design defects, production process errors, large-scale functional defects, inconsistencies with the "Product Approval Letter", etc.), or each batch of If the defective rate of the goods is > %, and the repair rate during the warranty period is > %, the purchaser may refuse to accept it, cancel the supply contract, and demand reasonable compensation.
6. Our company promises that during the actual acceptance process, if the supplied products are found to be defective as determined by both parties, or the performance indicators do not meet the requirements stipulated in the product recognition letter and contract, our company will Free replacement within the time limit specified in the contract and compensation for the purchaser's losses.
7. With the consent of the purchaser, our company can take necessary remedial measures for defects caused by failure to complete all relevant product quality certifications within the time agreed upon in the initial supply agreement. , but all risks, responsibilities, expenses and consequences arising therefrom will be borne by our company.
Guarantor:
Official seal:
Date:
Product Quality Assurance Commitment 2
Three-wheel brand :
Battery model:
Motor type:
Purchase time:
1. Brushless mid-mounted, differential (gear tank It is prohibited to refuel inside. Please be sure to go to our store to replace the gear oil after one year, otherwise you will be responsible for the consequences.) Integrated wheel motor: 1-year warranty. Warranty for damage caused by normal use; no warranty for thread trimming, but paid maintenance can be provided as appropriate.
2. Controller: If quality problems occur within one year, the warranty will be given if it is damaged due to normal use. If the cord is cut or there is no standard, the warranty will not be given.
3. Charger: One-year warranty. If damaged by normal use, the warranty will be given. If the cord is cut or there is no label, the warranty will not be given. (The 60AH hydroelectric charger has a three-month warranty).
4. Tire: Warranty will be provided if quality problems occur within 2 months of normal use.
5. Battery: 1-year warranty. Overcharging or damage is purely a human phenomenon and is not covered by the warranty. (60AH water and electricity has a three-month warranty. Battery damage caused by lack of liquid or welding explosion will not be covered by the warranty).
6. Chains, sprockets, horns, brakes, lights, locks, rings, handlebars, instruments, sockets, front forks, and bearings are all wear parts and have a shelf life of one month. We solemnly declare that our store is a designated after-sales store. If you need door-to-door repairs or mid-way rescue, you will be charged 30 yuan as a delivery fee.
(Negotiable outside the city)
Work and rest time: 8:00-18:00 No rest on holidays. Unified telephone number in Zhangjiakou area: ________
Dabao Automobile Industry in Yongfengbao Village, Zhangjiakou City< /p>
Purchaser’s signature:
Product Quality Assurance Commitment 3
__-__x-__x-__x-__ The company assures you that our products are strictly in accordance with Production is carried out under the ISO9000 certified management system, and we now provide the following quality assurance for the products produced by our company:
1. Our company guarantees that the products will be strictly inspected for various indicators before leaving the factory to ensure that the product qualification rate reaches 100%.
2. Our company guarantees that within one year after the product is installed, debugged and accepted, if there is a quality problem with the product itself, our company will be responsible for free maintenance. If the product exceeds our warranty period, we will also provide you with corresponding __ services within a reasonable scope.
3. If one of the following situations occurs, no free warranty will be provided, but reasonable __ services can be provided.
_ Exceeded the warranty period; _ Unable to provide proof of purchase;
_ Damage caused by failure to use and repair according to the requirements of the product instruction manual (pay special attention to water intrusion and damage) and man-made damage);
_ The customer repairs or disassembles the product without authorization or the customer entrusts maintenance personnel not designated by the company to repair or disassemble the product;
_ The use of informal and inferior products Damage caused by communication cables;
_ Failure or damage to the product due to force majeure disasters such as floods, fires, lightning strikes, earthquakes, etc.;
_ Other failures not caused by the product itself or damaged.
4. If there is a problem during the use of the product, our company's technical staff will answer all questions. If it is a product quality problem, our company guarantees to give a clear answer or solution within 24 hours. The warranty period On-site processing is required within 48 hours, and arrival at the site is guaranteed.
__-__x-__x-x Company
For inquiries:
Technical Support
Product Quality Assurance Commitment Letter 4
Our company promises that the footbath products produced by our company comply with national laws and regulations and relevant government standards, and provide agents and distributors with quality-related and marketing-related certification documents (including business licenses, organization codes, etc.) certificate, tax registration certificate, product testing report, China Ping An Insurance Certificate, etc.). If the validity period of the aforementioned certification documents has expired, our company guarantees to notify agents and distributors 30 days in advance and update relevant materials in a timely manner.
Our company ensures quality control in all aspects of product production and strictly controls product quality to ensure that the products delivered to consumers are safe and trustworthy.
The quality guarantee period of our production starts from the date of purchase and lasts for one year (based on the purchase invoice date). During the warranty period, any faults not caused by the user will be repaired free of charge. If the warranty period exceeds the warranty period, only the maintenance material fee will be charged and the user will be responsible for maintenance for life.
During the quality guarantee period, if the product fails during normal use, our company, agents and distributors will be responsible for providing free maintenance services with the product warranty card and purchase invoice. However, due to floods, fires, Damage caused by earthquakes or other disasters is not covered by this warranty.
During the quality guarantee period, if one of the following situations occurs, our company will charge material fees and maintenance fees as appropriate:
1. Failure to produce the product warranty card or contact the product The content of the warranty card does not match;
2. Damage caused by failure to follow the working procedures and environment indicated in the product instruction manual;
3. Unauthorized disassembly, expansion, or modification of the product.
4. Damage caused by repairs not performed by our company’s technical personnel, agents and distributor maintenance personnel. If consumer complaints are indeed caused by product quality problems, our company promises to cooperate with agents and distributors to handle them properly, and our company will be responsible for the resulting compensation costs to consumers.
Zhejiang Aoqiang Electronic Technology Co., Ltd.
Commitment person: __x
Product Quality Assurance Commitment Letter 5
__ Municipal level Government Procurement Office of the Government Administration Bureau:
We promise to provide the following quality assurance and assume corresponding legal responsibilities:
l. The products provided are brand new and comply with national quality standards. Products with complete procedures from relevant Chinese departments and with manufacturer’s quality assurance certificate (or certificate of conformity);
2. The products provided comply with the commitments in the quotation document and the technical requirements stipulated in the signed contract;
3. Ensure that all contents of the "Quoted Product Service Commitment" are met;
4. If we conclude a transaction, we ensure that the products submitted for inspection comply with the requirements of the bidding documents and national or industry standards. If there is any discrepancy, then give up the transaction and assume corresponding responsibilities.
This guarantee is valid within 30 days from the date the quotation is submitted to the Government Procurement Office of Kunming Municipal Government Affairs Administration. If we conclude the transaction, it will be valid until the expiration of the product's shelf life.
Full name of the bidder (with official seal): Signature of legal representative or authorized agent: Date: Year, Month, Day
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