What is the proportion of Shentong's compensation for lost parts? Insured and uninsured want to know.

If the goods delivered without insured price are lost or damaged, compensation shall be made according to the actual loss value, with a maximum of 65,438 yuan+0,000 yuan/ticket, and the freight shall be refunded. In principle, compensation can only be paid at most three times the postage; If the value-added quotation service is purchased, the user will pay a certain insurance fee according to the customer's requirements and the provisions of the contract. Shentong Express Company will make insurance compensation for loss or damage during express transportation.

Insured services: users can choose insured services with different prices according to the maximum insured amount. In case of loss or damage during express transportation, Shentong Express Company will pay the insured price. The arbitration of the list of valuables used in express mail is limited to compensation for losses, and the shortage of damage is not within the scope of compensation. For details, please consult your local Shentong.

Extended data:

In judicial practice, there have also been cases in which postal items have not been preserved, and the original price and actual price can be proved to be compensated. Reference: "Measures for the Administration of Express Delivery Market" Article 20 In the process of express delivery service, if the express mail (mail) is delayed, lost, damaged or the contents are inconsistent, the enterprise engaged in express delivery business shall compensate the users according to the agreement.

If there is no agreement on compensation between the enterprise and the user, the insured express mail (mail) shall be compensated according to the insured amount. For the uninsured express mail (mail), compensation shall be made in accordance with relevant laws and regulations such as People's Republic of China (PRC) Postal Law and People's Republic of China (PRC) Contract Law. Article 47 of the Postal Law: Postal enterprises shall compensate for the loss of vouched mail in accordance with the following provisions:

(a) if the insured mail is lost or completely damaged, it shall be compensated according to the insured amount; In case of partial damage or shortage of internal parts, the actual loss of the mail shall be compensated according to the ratio of the insured amount to the total value of the mail.

(2) If the uninsured vouched mail is lost, damaged or the internal parts are short, compensation shall be made according to the actual loss, but the maximum amount shall not exceed three times the charge; If the registered letter is lost or damaged, it shall be compensated at three times the charge.

Baidu Baike-Shentong Express

Official website-Shentong Express

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