2. If your parents are seriously injured or injured, it has already constituted a traffic accident case. Even if you are the victim, you have no right to know all the progress of the case at the stage of public security investigation.
3. If the accident does not constitute a criminal case of traffic accident crime, it is only a civil compensation issue, and the handling organs include:
(1) If the police report to the police, the traffic police will issue an accident responsibility confirmation: as the victim's family, they have the right to know the progress and urge the traffic police to issue an accident confirmation within the statutory time limit;
(2) As for civil compensation, the traffic police only have the right of mediation. If one party is unwilling to mediate, it can only be handled by the court. The premise of court handling is that your parents sue, and the court has no right to handle it if your parents don't sue. If your parents don't sue, who knows the process and result?
4. Suggestion: First, add the specific information clearly, otherwise lawyer Guo Can can't handle it, such as: your parents are injured, whether the police have filed a criminal case, whether to call the police, whether the traffic police will handle it, whether your parents will sue, etc.