problem analysis
1. Start antivirus software problem
Your computer has turned on anti-virus software. In Thunder 5, it is set to automatically scan for viruses after downloading. After downloading to 99%, it was actually downloaded, but the antivirus software was checking the downloaded files, so it stopped at 99%. This situation will be solved in a moment. One of the characteristics of downloaded files is that they are very large, generally more than 50M; The downloaded file is a compressed file with the extension of exe, zip, rar, ISO, gz......；; ; The hard disk light keeps flashing.
Installed antivirus software and started the real-time scanning function of antivirus software (especially the option of scanning the inside of compressed files)? From the phenomenon point of view, the reason is probably that after Thunder downloaded the data, anti-virus software began to scan the files, which made Thunder unable to complete the last step of downloading. If the progress stops at 99% and the disk lights are flashing, it must be caused by anti-virus software.
If this is the case, it means that the file has actually been downloaded and anti-virus operation is being carried out, which requires patience (because the downloaded file is compressed, the anti-virus program needs to decompress it and rescan it, and the waiting time may be very long, such as 10 minute or half an hour), and the waiting time has nothing to do with Thunder.
2. tcp connection restriction in10 Windows XP PSP2.
After the release of sp2 patch in windowsxp, in order to prevent the worm from spreading rapidly in the network, a one-size-fits-all approach was adopted, and the number of concurrent tcp connections was limited to 10 at the operating system level. This restriction affects the operation of many network software, and also affects the download speed of Thunder. In the official version of Thunder 5, there is a way to solve this problem, that is, after opening the official version of Thunder 5, select the tool -Xsp2 connection number modification tool, fill in an appropriate value such as 256 in the tool, and restart the machine after confirmation, and the modification will take effect. In this way, the download of Thunder will not be limited by the number of windows connections.
3. The file can be an uncompressed file, such as mp3wmvasfrmrmvb.
Regarding 99% of the problems, to quote Xiao Xunxun, the technical department of Xunlei is improving such problems. In fact, many of these problems are caused by their own reasons, and most of them can be solved.
solution
1. If 99% of people can't download, pause first, then start, then pause, and then start the .......... cycle. Basically, you can finish downloading, and the longer you wait, the better.
2. If the files you downloaded are ordinary movies, music, FLASH ... If you find the files you downloaded, you can delete this movie task in Thunder (remember, only delete the task, not delete the files together).
Then, go to your download directory and find two files. " Td "and" .td.cfg ",delete the file with the suffix" .td.cfg "(this is a log file), and then remove the extension td of the td file, and you can watch it normally. For example: * * ****.rmvb.td The extension of this file is changed to * * * *. rmvb，
Personal experience: delete that small file and remove the extension TD of TD file. ! Ha ha!
If you can't look at it according to the above method, it is mostly because of the player. It is recommended to use the video storm player to play.
In fact, most of these problems are caused by their own reasons. You just need to check your network environment carefully, and you can basically solve them.
If 99% can't be completed at this time, it should be blamed on the BUG of Thunder. At this time, if you like. Please send the download log to us according to the following operation. We are very eager and sincerely thank you for your cooperation.
① Open the installation directory of Thunder:
② Find the prop.txt file and open it!
③ in log4cplus.rootLogger=OFF, rolling _ log _ file, change rootLogger=OFF to rootLogger=INFO.
4 restart thunder!
⑤ Re-operate the Thunder until 99% of it stops moving. After one minute, quit Thunder.
⑥ compress thunderbolt.log in the installation directory (there may be thunderbolt 1.log, thunderbolt 2.log, thunderbolt 3.log, thunderbolt 4.log and other files), package it and send it to support5@xunlei.com with your download file URL!