(1). Negotiate and solve
When we meet such debt-dodging customers, all we can do is pester them, visit them at home and negotiate the repayment date. This is a method that we make ourselves.
(2) The arrears can be recovered through legal channels.
1. First of all, there should be evidence to prove the fact of arrears and written materials that can reflect arrears and remittance, such as IOUs, IOUs, receipts, bank transfer records, etc.
2. Go to court to sue for repayment and pay interest.
3. You can check whether there is any property, vehicle or deposit under his name, and seal it up and freeze it.
4. If the repayment period is two years, you need to find evidence to prove it, otherwise it will exceed the limitation of action.
5. If there is a guarantor, during the guarantee period, the guarantor will take * * * as the defendant and ask * * * to repay the debt.
(3) Ask a lawyer to help solve the problem.
1. during the period when the attorney accepts the entrustment to recover the payment for goods, the parties shall not withdraw the entrustment without the consent of the attorney.
2. if the client cancels the entrustment without authorization, the client shall compensate the lawyer for the loss of actual expenses and expected benefits paid for the recovery of the payment, including but not limited to the actual expenses paid by the lawyer in the local cooperative law firm or relevant institutions.
3. The attorney can help the parties recover the payment by telephone, letter, power of attorney, lawsuit and arbitration.
4. The adoption of specific recovery methods is decided by the parties according to the specific circumstances of the case, such as the size of the subject matter, the degree of perfection of the evidence, and the time of payment default.
5. No matter what way the attorney uses to recover the payment, the parties should actively cooperate with the attorney to recover the payment.
6. Under the guidance of attorney, the parties concerned should collect and sort out the evidence involved.
(4) Skills of recovering payment
1. Understand the business conditions of distribution customers as comprehensively as possible, including purchase cycle and checkout cycle.
2. be honest with others. It is impossible for a pure debt collector to cooperate successfully with a businessman.
3. Looking for a third-party guarantee enterprise can ask your customers to look for a third-party (or superior unit) guarantee before making payment with you, and it is best that their guarantee can be accompanied by corresponding notarization procedures.
4. advance payment: for customers who have no simple payment, if they only go on the agreed payment date, they will generally not receive the payment, so they must pay in advance.
5. Morning door: On the collection date stipulated in the contract, the door-to-door time must be early, which is a trick to collect money.
6. high frequency and small amount: for new customers or uncertain old customers, the transaction amount should not be too large, whether it is on commission or on credit.
7. Don't make empty promises, and don't agree to conditions beyond your authority.
8. if the payment date, payment method and payment terms change, if we can't understand each other with our customers, we will still collect the money according to the original situation.
to sum up, I think everyone knows what to do next time a customer doesn't answer the phone. According to Bian Xiao, this really shouldn't happen, because it will seriously damage one's reputation. Everyone knows how important social reputation is now. And being chased all day to collect the arrears really affects business friendship. Therefore, I hope everyone can be honest, so that business can last for a long time.