First, strengthen political cultivation. A firm political stance is an important condition for people's mediation work and a must-have capability for people's mediators and legal propagandists. People's mediation work must always adhere to the guidance of the Scientific Outlook on Development, correctly grasp the correct lines, principles and policies, and properly handle contradictions among the people. When people's mediation work faces various complex and ever-changing social conflicts and disputes under the new situation, as a college student people's mediator, we must maintain a high sense of political responsibility and a clear mind. We must have a clear-cut stand in the face of major right and wrong, and we must obey and serve the economy. The overall situation of construction and social stability must always be maintained with good and healthy thinking, and a sense of the overall situation, development awareness, responsibility awareness, innovation awareness and a correct world view must be established.
Second, we must strengthen moral cultivation. The "People's Mediation Law" clearly stipulates that people's mediators should be fair, impartial, enthusiastic about people's mediation work, and have a certain level of education, political level and legal knowledge, develop good professional ethics, and be people's mediators. The code of conduct is the embodiment of good and evil, righteousness and injustice, integrity and hypocrisy. As a college student people's mediator, we must adhere to people-oriented and insist on serving the people and safeguarding the people's rights as a good people. The fundamental starting point and goal of mediation work is to focus on solving the most direct and practical interests of the people and provide more powerful legal services for the people to live and work in peace and contentment. People's mediators must be loyal to their duties and have the courage to fulfill their responsibilities, be dedicated to their jobs and dare to contribute. Pioneering and enterprising, dare to innovate, work hard with the people in mind, be fair, honest and selfless, diligent and enterprising.
The third is proficiency in business and solid and excellent skills, which are the basic qualities of a people's mediator. Elements and conditions. We must continue to strengthen the study of laws and regulations and understand their connotation and essence, so that we can correctly use legal knowledge to resolve various complex problems in social conflicts. At the same time, we must continue to explore mediation methods, find methods from cases, and learn from practice. Research methods, learning methods from experience, focusing on learning from the media, learning from trial experts, insisting on putting practice first, taking practicality as the goal, and combining learning with application and brainstorming as research methods.
Three. It is necessary to combine "learning" and "application". "Learning" means to make the study and implementation of Xi Jinping Thought on Socialism with Chinese Characteristics for a New Era and the spirit of the 19th National Congress of the Communist Party of China the primary political task for the current and future periods. It is to take the study and implementation of Xi Jinping Thought on Socialism with Chinese Characteristics for a New Era and the spirit of the 19th National Congress of the Communist Party of China as the primary political task at present and in the future.
2. Strengthen legal education and improve legal service capabilities
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First, we must be good at studying the law. Legal education runs through the whole process of people's mediation work. When dealing with various conflicts and disputes, we must persist in learning and using the law, propagandizing it appropriately, and mediating in accordance with the law. , has good conditions for studying law, is young, has a good cultural foundation, and can master legal knowledge quickly. He should take the initiative to learn and keep learning to improve his legal quality. As long as he is determined to learn and learn, he will definitely become a lawyer. An excellent people's mediator; as long as you have the perseverance to learn, you will definitely become an excellent legal propagandist.
Second, you must be willing to publicize and educate people well, which can promote the resolution of disputes and help. And guiding the parties to resolve problems through legal means can control the escalation of conflicts, control emotional excitement, prevent the intensification of conflicts, eliminate the barriers between parties, and successfully resolve conflicts. The legal publicity and education work participated by college students plays a role in improving the legal quality of citizens. Every college student legal propagandist must actively integrate into the front line of legal propaganda, adopt multi-action methods to increase legal propaganda, and go deep into farmers, corporate teams, school classrooms, and migrant workers' construction sites to explain legal knowledge face-to-face. , use case analysis to combine the types of disputes when handling conflicts and disputes, and carry out appropriate legal publicity.
The third is to have a sense of innovation. Today, with the rapid economic and social development, the needs and interests of farmers have changed. To adapt to the needs of development and truly strengthen the awareness of safeguarding rights in accordance with the law, we must continuously improve the methods of legal education, innovate educational forms, broaden educational channels and education aspects, so that legal education can continuously adapt to economic development, meet the needs of society, and meet the needs of the masses.
3. Persist in investigation and analysis and improve scientific judgment capabilities
First, insist on comprehensive investigation.
In view of the characteristics of many conflicts, high complexity, and many contradictions and disputes in the period of social transformation, it is very important that only through investigation can we discover problems, grasp the dynamics, and provide the most effective scientific decision-making basis for solving problems. In terms of time, we adhere to the combination of regular inspections and irregular inspections, and the combination of centralized inspections and special inspections. We conduct point-based and segmented inspections every day, centralized inspections in regions, and comprehensive inspections every month. In terms of methods, we adopt the method of communication from top to bottom and interaction from left to right, and form a main-body and drag-net inspection based on grading, points, and fixed points to ensure that no formality is achieved.
Second, we must persist in careful analysis. Analysis is the key and focus to resolve conflicts. Based on the different conflicts found, different periods, different objects, different regions, and different categories, we can adopt a one-by-one analysis method to formulate different conflict and dispute investigation plans, list them by category, and classify them. deal with.
Third, effective measures must be taken. According to different situations and reasons, on the basis of "thorough" analysis and "accurate" judgment, we can identify the entry point to resolve conflicts, prescribe the right medicine, determine the person, determine the responsibility, follow up and observe, and firmly grasp the initiative at the beginning of conflicts and disputes. It is necessary to implement a preventive mechanism that prevents, prevents from happening, prevents from happening, and prevents from happening, build a strict prevention and mediation network, give full play to the overall prevention function, insist on investigation beforehand, and make preparations beforehand to solve problems. We should grasp the early stage, grasp the small problems, and grasp the signs in advance, so as to resolve conflicts in the bud and resolve them in the bud.
Practice has proved that if people’s mediators do not carefully analyze and make correct judgments when resolving conflicts, they will make mistakes in resolving conflicts, and they will not be able to resolve conflicts. In serious cases, they will intensify conflicts and cause adverse effects. and serious consequences. Mediators should always keep this in mind, analyze and make judgments, and reduce mistakes.