We need to contact the merchant immediately and explain the purpose of returning the goods. If the merchant agrees, we will consider using reasonable means if we are unwilling.
If the police call the police to buy fake jade and think it is necessary to investigate criminal responsibility, they will file a case for investigation. If criminal responsibility is not investigated, the informant will be informed of the reasons for not filing the case. Buy precious commodities such as jade jewelry, not in the live broadcast room. The best way is to go to a regular shopping mall to buy, and problems can be solved quickly.
If it is a fake, it must bear the corresponding liability for compensation. Consumers can also consult the customer service of the platform and then ask them to give the real information of the anchor. Go directly to the court and use the law to protect your legitimate rights and interests.
Keep valid evidence. If you find that you bought a fake, the first step is to collect evidence, take photos of the goods from all angles with a camera, and have a chat record with the merchant for use when complaining.
You can report the situation to the local administrative department for industry and commerce, consumer protection department or market management department to get their help. You can send the jade bracelet to an authoritative quality supervision and inspection department for inspection to see if the composition of the jade bracelet is consistent with what the merchant claims.