(1) It can be reported to the industrial and commercial and price departments;
(2) You can bring a lawsuit to the court;
(3) administrative penalties imposed by administrative law enforcement units on individuals and units that violate administrative regulations. You can complain, the mall has no right to punish, and you can refuse to pay;
(4) To go to court for prosecution, you need to prepare the indictment, evidence materials, the plaintiff's ID card and materials to prove the defendant. If you entrust others to represent you in litigation, you must also submit a clearly authorized power of attorney and the identity card of the trustee, and provide the original for inspection. If a lawyer is entrusted to conduct litigation, a clearly authorized power of attorney and a lawyer are also required.
2. Legal basis: Article 7 of the Administrative Punishment Law of the People's Republic of China
Citizens, legal persons or other organizations have the right to state and defend the administrative punishment given by administrative organs; Those who refuse to accept the administrative punishment have the right to apply for administrative reconsideration or bring an administrative lawsuit according to law.
citizens, legal persons or other organizations that have suffered damage due to the illegal administrative punishment given by administrative organs have the right to claim compensation according to law.
Article 8
Citizens, legal persons or other organizations that have been subjected to administrative punishment for illegal acts shall bear civil liability according to law if their illegal acts have caused damage to others.
if an illegal act constitutes a crime and criminal responsibility should be investigated according to law, administrative punishment shall not be used instead of criminal punishment.
second, what materials are needed for the complaint?
1. Basic information of the complainant and the respondent, including the complainant's name, ID number, address, postal code, contact telephone number, etc. Name, address, postal code, contact person, telephone number, etc. The respondent's;
2. The time, place and process of the damage and the negotiation with the operator;
3. Relevant evidence;
4. specify the specific requirements.