Legal analysis: "12348" is a special telephone for legal consultation of municipal, district and county judicial bureaus and legal aid centers for the general public. Accept legal advice from the masses, cooperate with the mediation of civil disputes, timely reflect the information of people's legal needs, guide and accept legal aid applications, and safeguard the legitimate rights and interests of poor and vulnerable parties, judicial justice and social stability.
Legal basis: Article 2 of the Legal Aid Regulations: Citizens who meet the requirements of these regulations can obtain legal services such as legal consultation, agency and criminal defense free of charge in accordance with these regulations.
Article 25 of the Regulations on Legal Aid: Legal aid institutions shall provide legal advisory services applied by citizens immediately; Complex and difficult, you can make an appointment at the right time.