Legal analysis: After a traffic accident, the first step is to notify the insurance company within 48 hours, otherwise the insurance company can deny compensation. In the second step, after receiving the notice, the insurance company takes the initiative to conduct an investigation at the accident site and assess the damage to the vehicle involved in the accident. The insurance company shall assess the damage to the vehicle within 48 hours, and the insured cannot repair the vehicle until the damage is assessed. The insurance company should issue a vehicle damage list specifying replacement parts, repair costs and labor hours. In the third step, the policy holder goes to the insurance company to handle the claim settlement procedures. The policy holder should bring relevant information such as driving license, insurance contract, accident liability certificate, etc. The fourth step is for the policyholder to sign and confirm on the loss assessment form issued by the insurance company. If both parties dispute the compensation, the policyholder may refuse to sign. In the fifth step, the insurance company will pay the insurance premium within ten days based on the loss list signed and confirmed by the policyholder.
Legal basis: "Regulations on Compulsory Insurance for Motor Vehicle Traffic Accident Liability"
Article 27 If a road traffic accident occurs to an insured motor vehicle, the insured or the victim shall notify the insurance company If the insured motor vehicle is involved in a road traffic accident, the insurance company shall immediately respond and inform the insured or victim of the specific compensation procedures and other relevant matters. The insurance company shall apply for insurance compensation. The insurance company shall notify the insured in writing of the certificates and information related to compensation that need to be provided to the insurance company within one day from the date of receipt of the compensation application.