The mayor’s hotline is generally 12345.
In many cities, 12345 is known as the mayor’s public phone number. In fact, 12345 is not answered by the mayor. Instead, relevant staff record the people’s demands and hand them over to the relevant units. Then the relevant units give feedback to 12345, and 12345 notifies the complainant to reply.
The Mayor’s Public Telephone Duty Room is an internal organization of the municipal government office. It is a specialized agency responsible for the mayor’s public telephone work. It works under the leadership of the deputy director in charge of the municipal government office. The mayor's public telephone responsibilities include:
1. Promote the principles and policies of the party and the government, reflect social conditions and public opinion, and assist leaders in handling hot and difficult social issues.
2. Responsible for accepting criticisms, opinions, suggestions and demands from the public on government work, and reflecting important social issues and major emergencies.
3. Responsible for accepting and coordinating the resolution of difficulties and problems encountered by the masses in their daily lives.
4. Inspect, supervise and guide the open telephone work of the people's governments of all districts and counties (autonomous counties and cities), municipal government departments and public service and service units in the city.
5. Responsible for the construction and development of the mayor’s public telephone work network.
6. Responsible for the mayor’s mailbox and handling of letters from the masses.
Zhaodong’s own convenient service hotline is 7711365.
Extended information:
On May 20, 2015, Zhaodong Municipal Public Security Service Center established and opened the "7711365 Civil Affairs Service Hotline" and WeChat public platform. The platform integrates various non-emergency government service resources across the city. Hot and difficult issues of urban management, real estate, education, labor and social security that the public is concerned about can be understood, consulted and answered through the hotline, which can be completed over the phone. .
In order to let citizens fully understand the public service hotline and WeChat public platform, the Citizen **** Service Center has carried out a series of publicity activities, set up a publicity stand, distributed leaflets, and answered questions.
It is understood that the public **** service center highlights the province's leading service center positioning with diversified service functions, high-end service methods, and comprehensive coverage areas, and effectively solves the "last mile" of serving the masses. question. The civil affairs service hotline is answered by professionals, who divide the work through the government system platform to solve the difficulties and problems reported by the masses and achieve "one-stop service" for the masses.
Reference: Baidu Encyclopedia-12345
China Zhaodong-People’s Hotline Citizens’ “Public Sentiment Radar”