12348 legal service telephone is a form in which the judicial administrative department organizes lawyers, notaries, grassroots legal service personnel and township judicial office staff to provide convenient and efficient legal consultation and legal services for the masses and social organizations by using special telephone lines and telecommunication networks. 12348 the service scope of the legal consultation hotline: answering legal consultation and publicizing legal knowledge; Coordinate legal service agencies to meet the legal needs of the masses; Collect and master relevant information, and timely reflect social conditions and public opinion.
Legal basis: Legal Aid Ordinance
Article 1 These Regulations are formulated in order to ensure that citizens with financial difficulties obtain necessary legal services and promote and standardize legal aid work.
Article 2 Citizens who meet the requirements of these Regulations may obtain legal services such as legal consultation, agency and criminal defense free of charge in accordance with these Regulations.
Article 3 Legal aid is the responsibility of the government, and the people's governments at or above the county level shall take active measures to promote legal aid work, provide financial support for legal aid, and ensure the coordinated development of legal aid and economy and society. The funds for legal aid shall be used for special purposes, and shall be subject to the supervision of the financial and auditing departments.
Article 4 The judicial administrative department of the State Council shall supervise and administer the national legal aid work. The judicial administrative departments of local people's governments at or above the county level shall supervise and administer the legal aid work within their respective administrative areas. All china lawyers association and local lawyers' associations shall, in accordance with the articles of association of the lawyers' associations, assist in the legal aid work implemented in accordance with these regulations.
Article 5 The judicial administrative department of a municipality directly under the central government, a city divided into districts or the people's government at the county level shall determine the legal aid institutions within their respective administrative areas according to needs. Legal aid institutions are responsible for accepting and examining applications for legal aid, and assigning or arranging personnel to provide legal aid to citizens who meet the requirements of these regulations.