( 1) Fairness and justice;
(2) Do not violate laws, regulations and national policies, respect public order and good customs;
(3) Give priority to reconciliation and mediation, and coordinate with multiple parties;
(4) Combination of prevention and solution. Article 5 People's governments at all levels, relevant departments, comprehensive planning and coordination departments for public security (hereinafter referred to as the comprehensive planning and coordination departments), people's courts, people's procuratorates, mass organizations, grassroots mass autonomous organizations, enterprises, institutions and other social organizations shall In accordance with their respective responsibilities, establish and improve social stability risk prevention and dispute investigation and mediation systems, promote the construction of diversified dispute resolution mechanisms, and prevent and resolve disputes from the source.
Encourage and support other social forces that are fair and upright and recognized by the masses to participate in dispute resolution in accordance with the law. Article 6 State agencies, mass organizations, enterprises and institutions, and news media shall, in accordance with their respective responsibilities, carry out publicity and education on the rule of law, promote and practice the core socialist values, popularize legal knowledge on diversified dispute resolution methods, publicize typical cases, and enhance public awareness. Understand and recognize diversified dispute resolution methods, enhance people's concept of the rule of law, and cultivate self-esteem, self-confidence, rationality, peace, and a positive social mentality. Chapter 2 Dispute Resolution Subjects Article 7 People's governments at or above the county level shall incorporate diversified dispute resolution mechanisms into national economic and social development plans.
People's governments at all levels should strengthen capacity building to prevent and resolve disputes, cultivate dispute resolution organizations, and urge relevant departments to implement their dispute resolution responsibilities. Article 8 The one-stop comprehensive service for diversified dispute resolution shall be incorporated into the work scope of the county (city, district), town (street), village (community) comprehensive management center by the comprehensive management and coordination department, and the comprehensive management and coordination center shall organize dispute investigation and diversion , centralized management, tracking and implementation, and coordination and resolution of various disputes. Article 9 The People's Court shall establish and improve a working system for connecting litigation and non-litigation dispute resolution channels, coordinate administrative agencies, notary agencies, arbitration institutions and mediation organizations, and promote the organic connection between procedural arrangements, validity confirmation, execution of effective legal documents and legal guidance. . Article 10 The People's Procuratorate shall establish and improve the docking system of litigation and mediation, improve the working mechanism for participating in dispute resolution, and do a good job in dispute resolution. Article 11 Public security organs may participate in the resolution of disputes in townships (streets) and villages (communities); in handling cases of public security, traffic accidents, minor crimes, etc. , if the conditions for reconciliation and mediation are met, the parties may coordinate reconciliation and mediation. Article 12 The judicial administrative department is responsible for guiding people's mediation work, promoting the establishment of professional people's mediation organizations, strengthening the networking of people's mediation organizations, improving the people's mediation working mechanism, and promoting the linkage of people's mediation, administrative mediation, and judicial mediation. Responsible for the comprehensive coordination and guidance of administrative mediation, improving the working mechanisms of administrative adjudication, administrative reconsideration and administrative litigation, promoting the effective resolution of administrative disputes and civil disputes involved in administrative management; promoting law firms, notary offices, judicial appraisal institutions, grassroots legal Legal service organizations such as service offices and legal aid agencies shall participate in resolving disputes; establish and improve relevant working mechanisms for lawyers to participate in resolving legal-related petitions. Article 13 The petition agency shall guide and urge relevant units to carry out petition work in accordance with the law, coordinate and handle petition matters, and work with relevant units to handle petition matters in accordance with legal channels, and promote the legal, timely and on-the-spot resolution of disputes.
Article 14 Relevant departments and institutions such as civil affairs, human resources and social security, natural resources, ecological environment, housing and urban-rural construction, transportation, agriculture and rural areas, health, veterans' affairs, market supervision and management, etc. shall, in accordance with their respective responsibilities, carry out administrative work in accordance with the law. Mediation, administrative reconsideration and administrative adjudication work.
Organizations authorized by laws and regulations to manage social affairs should participate in mediation according to their functions. Article 15 Trade unions, the Communist Youth League, the Women's Federation, the Federation of Industry and Commerce, the Disabled Persons' Federation, institutions for the elderly, and consumer rights protection committees shall, in accordance with their respective responsibilities, participate in the construction of diversified dispute resolution mechanisms and do a good job in dispute resolution. Article 16 Labor and personnel dispute arbitration institutions shall resolve labor and personnel disputes in a timely manner in accordance with the law.
The human resources and social security administrative departments should strengthen guidance on the mediation of labor disputes, improve the tripartite mechanism for coordinating labor relations with labor unions, enterprise federations, and federations of industry and commerce, and promote the construction of labor dispute mediation organizations.
Trade union organizations at or above the county level should urge and help qualified employers to establish labor and personnel dispute mediation organizations in accordance with the law, and promote the construction of township (street), industrial, and regional labor and personnel dispute mediation organizations.