Visual microscopic viewpoint
Release date: 03- 1904:38
A man in Hangzhou spent 10 years ago to buy gold bars, but it was lost by China Gold Trust, and the company had a problem.
10 years ago, Mr. Qian from Hangzhou bought three gold bars at China Jindian, Yan 'an Road, Hangzhou, with a net weight of 420g and a total price of130,000. At that time, the price per gram of gold was about 267 yuan. After the purchase, the gold bars have been kept in the store. Now the price per gram of gold has surpassed that of 360 yuan, and Mr. Qian wants to get the gold back.
What Mr. Qian didn't expect was that he couldn't get back the gold he bought. The store said that the gold was gone and the gold bars were gone. Why is the gold bar kept in your shop missing? Mr. Qian can't accept his repeated recovery, but the other party will always give various statements to delay the time.
At first, the store said it would take some time to transport gold bars from Beijing, but Mr. Qian went several times and didn't get them. Seeing that the gold bars could not be taken out, the store also said that Mr. Qian could pay in installments, which means that the money for buying gold bars should be compensated to Mr. Qian in installments. Mr. Qian does not accept such compensation scheme.
Mr. Qian said, if you say there is no money in the middle of the installment, wouldn't it be another dispute? 10 years ago, when Mr. Qian bought gold, he signed a custody agreement with the store. The storage time should have ended on 20 16, but Mr. Qian said that when he came to the store to get the gold back, the store still gave various reasons to refuse.
For Mr. Qian's gold, the person in charge of the store said that this matter has been handled by their company, because there is a problem with the company's capital turnover at present, and it will be paid to customers in installments. The boss can't come out to face the customers now because other subsidiaries have financial problems and are still under investigation.
As for why the customer signed the installment agreement, the person in charge said that there are still some large receivables under the boss's name, which can be paid to the customer in installments after accounting, mainly to reassure the customer. After all, it's really hard now. Now the boss's attitude is willing to sign an installment agreement with the customer according to the current gold price.
Mr. Qian does not approve of such a plan. Because this China gold store has been exposed many times before, after the store went wrong, China Gold Headquarters said that China gold sales stores in Zhejiang are all franchise stores, and if there is a problem with the franchise stores, the headquarters will also intervene in coordination.
In response to this matter, the staff of the market supervision office in the jurisdiction said that they had encountered similar things, and recently they had a little more. Their handling method was to negotiate with the merchants to see whether to give physical gold or refund money. The explanation given by the merchant is that there is something wrong with the operation. Next, they will register the complainant's information and organize mediation between the two parties.
Business integrity is the principle. How can you do business if you lose your basic integrity? Since the customer entrusted the gold to the store, the store should be responsible, not lose the gold. However, when the storage time is up, you should take the initiative to explain it to the customer, instead of shirking it for various reasons. If prevarication can solve the problem, what does the law need to do? How can people do business like this? Dare consumers come?
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Normal! ! Everything comes once in a thousand years! !
Strange things happen every year, especially this year! !