Online shopping fraud prevention skills: 1. Understand the transaction taboos of Alipay?
Alipay transaction taboos are as follows:
1) Please do not register on the website provided by the seller at will. If you register, please try not to use your Taobao username and password;
2) If the seller tells you that money is tight recently and wants you to confirm receipt of the goods first, please do not believe the other party;
3) When you purchase goods, please confirm again. Laptop? still? notebook? Important instructions for this product;
4) Alipay is recommended for all transactions. You must not use Alipay just because the seller says that Alipay has a long cycle and Alipay does not protect the seller.
2. What should you do if you encounter fraud?
1. Submit a complaint
If you paid but never received the goods, the seller cannot contact you, or the product you received is seriously inconsistent with the description, and the seller refuses to return the goods. , please submit a complaint to Taobao immediately three days after the transaction is established. The complaint channel is: I bought the product on Taobao - Complaint.
If the buyer and seller have any objections, please keep the goods you received as they are, entrust an authoritative quality appraisal department to authenticate the goods you received, and provide Taobao with the corresponding appraisal certificate. Make a judgment based on the identification results.
2. Keep the vouchers
Please remember to keep your bids, remittance vouchers, communications with counterparties, Aliwangwang chat records, appraisal results and other information.
3. Call the police
If it is determined that the other party’s behavior constitutes fraud and the amount reaches the 600 yuan threshold stipulated in our country’s criminal law (the other party is suspected of criminal fraud), you can report it to the public security organ Report the crime. According to the provisions of Article 84 of the Criminal Procedure Law of our country -? Any unit or individual who discovers criminal facts or criminal suspects has the right and obligation to report the case to the public security organs. Public security organs should accept all complaints and reports. If the matter does not fall within its own jurisdiction, it should be transferred to the competent authority for handling, and the informant, accuser, and whistleblower should be notified? .
Please bring relevant documents from the transaction to the Internet Supervision Department of the local public security organ to report the case. In this regard, I suggest that you entrust a lawyer to help you better protect your rights and interests. You can also protect your legal rights through civil litigation. At the same time, you can file a lawsuit with the court where the other party is located. You do not have to go to the other party's location yourself, but you can entrust a lawyer to litigate in a different place. Taobao will provide assistance after receiving the official letter from the police.
4. Calm down
After discovering that you have been deceived, please stay calm and provide relevant documents in a timely manner, contact customer service to initiate a complaint or report the case to the public security agency, and post on the forum that you have been deceived. Experience and relevant information about the seller will not only not help, but will disturb others and make it difficult to solve the case in the future. At the same time, releasing other people's personal information at will may also lead to complaints.