On August 3rd, a reporter from The Paper received a request from a customer, Mr. Chen, saying that there was a problem with the beef burger sold by Medex at Lane 5 18, Product Street, Jiyang District, Sanya City, and it was suspected that there was a lump of gray-black mildew. For this matter, the suspected merchant said that the gray-black chemical substance was the residue left by the fried taro pie and was willing to pay Mr. Chen 1000 yuan as compensation.
The picture shows the Maidesike Hotel located at No.5 Lane 18, Product Street, Jiyang District, Sanya City. Intern reporter Liu Jiangyu photo
Hamburgers eat gray-black unknown things. Merchants don't admit that there is anything wrong with meat.
Mr. Chen told the reporter that he went to Maidesike on August 2 14: 50 and bought a whole chicken hamburger _ meal at the group purchase price. Later, I felt that I didn't have enough to eat, and I also scanned the code in the store and bought a set meal, including "Beef and Mutton Burger with Beef", two "Chinese Crispy Skeletons" and a Starbucks medium Coca-Cola.
Screen shot of order payment information. Respondents gave
"When I take it, I feel that the meat smells a bit strange. I didn't care at the time. I think I may be thinking too much. When I was about to eat at last, I suddenly found a big black thing next to the pancake. I was nauseous, too. I took a hamburger to the shop. The merchant's response is that it is not moldy and the ingredients are fine. But I'm surprised. I have blackened such a large piece, and it is not the edge of frying, and the pancakes of Hamburg itself are not fried. Is there really a problem? Mr. Chen clearly expressed doubts.
The gray-black unknown chemical on hamburger meat. Respondents gave
Then, Mr. Chen called 12345 to report it. After reporting, he gradually felt unwell and wanted to vomit. 16: 34, Mr. Chen went to Sanya Central Hospital for treatment, and the doctor diagnosed gastroenteritis.
The diagnosis and treatment certificate issued by the outpatient department of the hospital. Respondents gave
Medsk: There is no problem with food quality and safety. I want to discuss it.
On August 3rd, a reporter from The Paper accompanied Mr. Chen to the Maidsk Hotel at Lane 5 18 of Product Street to learn about the situation. After seeing the photos given by Mr. Chen, Mr. Qu Lao, the inspector of the hotel, and the sales staff told the reporter, "The gray-black chemical substance is the residue left by fried taro cakes and accidentally attached to hamburger meat. Mr. Chen later said that when the incident happened, the salesperson told him that he was accidentally stained with ash, but when he understood it, the salesperson did not get an effective statement.
The gray-black unknown chemical on hamburger meat. Respondents gave
Mr. Qu Lao introduced in detail that the food of Medex has gone through many steps, and there is nothing wrong with the food itself. But eating in the store, blackened chemicals will really make people feel uncomfortable, and I want to compensate Mr. Chen for his losses. After discussion, according to the requirements of Article 148 of the Food Safety Law of People's Republic of China (PRC), it is stipulated that Mr. Chen should pay compensation for treatment, lost time and travel expenses totaling * * * 1000 yuan. Medsk was willing to meet Mr. Chen's requirements and immediately paid the compensation of 1000 yuan.
Sanya City Sales and Market Supervision Administration conducted a surprise investigation and issued a rectification notice.
On the 4th, the staff of Sanya Sales and Market Supervision Administration went to the store for a surprise investigation after receiving the report. After verification, no spoiled, moldy, moth-eaten, filthy and unclean food was found on the site, and it has exceeded the shelf life. On the day of Mr. Chen's disappearance, the store sold a total of 0/3 copies of the same kind of hamburger/KLOC-,but there were no other related cases except this report. The store is clean and tidy, but the food industry audience and other areas are messy, and some pre-packaged raw materials in the refrigerator are in chaos.
According to the inspection, the staff issued a notice of correction, stipulating that the store should be rectified immediately. After that, the staff will make a follow-up visit to the store and increase the number of inspections of the store. If customers encounter such problems, they can keep relevant direct evidence and immediately call the hotline 12345 to make a complaint.
The gray-black unknown chemical on hamburger meat. Respondents gave
Criminal defense lawyer tips
If you encounter food hygiene and safety problems, you should report them immediately and save direct evidence.
For this matter, Chen Youfeng, a criminal defense lawyer of Hainan Fazhonghua Law Firm, suggested:
Where food hygiene and safety issues are involved, customers can invoke the Food Safety Law, the Consumer Protection Law and other relevant requirements to protect consumers' rights and interests, and report food hygiene and safety issues to the sales market supervision unit and the food hygiene and safety supervision unit.
From the point of view of direct evidence preservation, if the food provided by the store is found to be moldy or corrupt, it can be reported to 12345, and it is stipulated that the direct evidence should be preserved and photographed when confirmed by the government staff. In this way, there will be rules to follow in reporting, reporting or suing consumers for rights protection in the future.
In addition, injuries caused by food problems, such as medical expenses, lost time, medical expenses, etc. We must keep the corresponding files. The medical expenses are paid according to the actual amount, the working expenses are paid according to the reference salary standard except for 2 1.75 multiplied by the number of days of hospitalization or missed work, and the travel expenses are paid according to the actual amount.
From: Nanhai Net
Go back to Sohu Then click View.