In today's society, commitment letters are used more and more frequently, and they must be made during the validity period of the offer. Still at a loss for commitment letters? Here is my collection of 6 service commitment letters, welcome to share.
Service Commitment Letter Part 1
To:
Our hospital in full response to the rules of the competition on the basis of a solemn commitment: our hospital has a strict quality assurance management system, and access to the international mutual recognition of the ISO Quality Assurance System Certification. This project will operate in accordance with the quality assurance system of GB/T19001-ISO9000.
I. Design Quality Assurance Commitment
1. Our institute solemnly undertakes to ensure the quality of design according to the following measures:
Quality assurance system within the submission of quality and reliable, economically rational design documents, we have formulated the quality, progress, cost plan, and for the implementation of the plan to determine a series of measures. -Institutional guarantee
(1) Strengthen internal staff management and professional ethics education
(2) Strict implementation of ISO9001-20xx system implementation
-The Technical force to ensure
(1) the establishment of the project engineering quality management team, the project from the program to start the internal technical review, conscientious implementation of the school review system, layer by layer to ensure that the quality of the design drawings; more communication with the owners and the relevant departments, and more on-site research, so that the design can be consistent with the requirements of the departments and the actual to assist the owners in a reasonable situation to save investment, shorten the cost, reduce the cost, and reduce the cost of the project, and to ensure the quality of the design drawings. Reasonable conditions to save investment, shorten the construction period.
(2) Equipped with solid theoretical knowledge and experienced designers. Our institute promises: except with the consent of the owner, we shall not replace the designers.
2. Quality assurance measures in this design
For the characteristics of this design, we implement strict design of the whole process control, developed a series of quality control system program documents, and clear quality system control flow chart.
The steps of the whole process of quality control are as follows:
(1) Design of the overall progress control plan preparation;
(2) each unit, each professional design principles preparation and review;
(3) each unit, each professional interface implementation management;
(4) the overall progress control plan preparation and review;
(5) each unit, each professional design principle preparation and review;
(6) each unit, each professional interface implementation management;
(4) overall program and professional program review and optimization;
(5) each unit, each professional design document review and professional countersigning;
(6) the overall validation of the design document and the construction side of the design document feedback and disposal.
-- Quality system procedure documents
According to the twenty elements of the quality assurance system, combined with the characteristics of this design, respectively, the development of the corresponding procedure documents, the quality of the various activities taken by the method of the specific description of the responsibilities, purpose and scope, as well as who, where, when and how to do. The quality elements are controlled and documented,*** twenty-two procedures, which are:
(1) Management Review Procedures;
(2) Quality Planning and Control Procedures;
(3) Contract Review Procedures;
(4) Design Planning Procedures;
(5) Organizational and Technical Interface Control Procedures;
( (6) Design Input Control Program;
(7) Design Output Control Program;
(8) Design Review, Design Verification, and Design Confirmation Control Program;
(9) Design Change Control Program;
(10) Documentation and Information Control Program;
(11) Design Documents, Drawings, and Information Control Program;
(12) Quality System Documentation Control Program;
(12) quality system document preparation procedures;
(13) subcontractor evaluation and control procedures;
(14) customers to bring the product control procedures;
(15) product marking and traceability procedures;
(16) corrective and preventive measures control procedures;
(17) design documents, drawings printing and Delivery Control Program;
(18) Quality Records Control Program;
(19) Internal Quality Audit Program;
(20) Training Program;
(21) Design Service Program;
(22) Statistical Technical Application Program.
-- Quality System Procedure Documents
The design of the strict implementation of the school review system to ensure the quality of design. Proofreading procedures *** three levels, namely, proofreading proofreading, review and validation. In the quality assurance system operating documents, the responsibilities of all levels of proofreaders are specified in detail. And have the necessary operating procedures.
Second, the design service commitment:
We solemnly promise to bring the following services to ensure the smooth progress of the project:
1. tracking measures during the implementation of the design
For the design of this design involves a wide range of large workloads, the characteristics of high technical requirements, the implementation of the whole process of tracking services. Design of the whole process of tracking services, starting from the requirements of the design bidding, until the design process and later specific sub-projects of the preparation, design and implementation. Effectively do a good job of quality management at all stages, including the work of each stage of the information, quality standards, implementers and checkers, quality control points, stage results and so on.
2. Commitment of service in the process of design preparation
From the collection of information, the designers are fully committed to the design work, timely communication with the commissioning party, and regularly report to the relevant leaders and experts to absorb the good views and recommendations, and specifically embodied in the future design work. In the design of the preparation process, from a practical point of view, more for the commissioning party and the future design management, learn from past experience, and do a good job of commissioning party counselor.
3. On-site cooperation services
Ensure that in the design process, the design representative group resident on-site, at any time to the owner to understand the design intent, to deal with the design process occurs in the design of design-related technical issues, and do a good job as a consultant to the owners and the relevant functional units, to ensure that the quality of the design and the design of the work is carried out smoothly.
The number and specialization of field representative personnel, according to the progress of the project and the owner's needs, at different stages of the appointment of different designers to participate. On-site representative staff and the owner, the functions of the close cooperation, to solve the technical problems arising in the design project. On-site design representative group is equipped with a special car to solve the transportation problems of on-site personnel.
Utilizing our overall advantage, we have created good logistic service and life protection conditions for the on-site design representative group. If the design needs, our other personnel, including the hospital chief engineer, project chief, special responsibility, regardless of holidays on call, go to the scene to solve the problem. The leading group, contract supervisor, technical supervisor and project chief often go to the site to understand the working condition of the site personnel, and immediately remove the unqualified ones. And often with the commissioning party to continue to communicate with the commissioning party to understand the needs of the commissioning party, timely problem solving.
Guarantee to send technicians with good dedication to the project site, and at the same time to solve the site personnel's family difficulties, so that the site personnel to work at ease. From the idea of the fundamental solution to the site design representative group service attitude, that is, from the leadership want me to do, to I want to strive to go to the scene to cooperate with the concept.
4. The whole process of design services
Sending professionals to conduct a comprehensive survey of the current situation, accurately grasp the first-hand information. Put forward the design of the research method and technical route, reported to the owner for review. Propose the design objectives and submit them to the owner for review. Cooperate with the bidders to do a good job in the design of the approval of the preparatory information preparation work.
5. Measures to further optimize the technical program
In the design process, personality is in the process of pre-design preparation and composition of the design program, regularly convene meetings of experts on different stages of the `design of the optimal design program, so that the design of the design engineering design of first-class level.
Third, the design of the right to use the commitment
We solemnly promise that this we participate in this design bidding results of the bidder (the owner) have the right to use, and can display, publicity and so on. If we win the bid, the bidder has the right to part or all of the information on the winning program for reproduction, exhibition, printing, publishing or other forms of release.
Fourth, the design responsibility commitment if we win the bid, we solemnly promise:
1. Our design documents are in accordance with national technical specifications, standards, procedures and design requirements put forward by the bidder (owner), engineering design, according to the contract progress requirements to submit quality design information, and responsible for it.
2. Deliver the information and documents to the bidder (owner) according to the information, progress and number of copies specified in the design contract.
3. After delivering the design information and documents, participate in the relevant design review as required, and be responsible for making necessary adjustments and additions to the information not exceeding the original scope according to the review conclusions. According to the time limit specified in the contract to deliver the design information and documents, responsible for the bidding party (owner) and the construction unit for the design, dealing with design issues and participate in the completion of the acceptance.
4. We protect the intellectual property rights of the bidding party (the owner), and shall not disclose or transfer to a third party the technical and economic information submitted by the bidding party (the owner), such as product drawings. If the above situation occurs and causes economic loss to the bidder (owner), the bidder (owner) has the right to claim compensation from the designer.
5. Our design program is recognized by the owner.
6. During the design process, we work closely with the owner, and we shall adopt the owner's reasonable modifications to the design program.
7. design process, the owner requires designers to go to the field together, we will cooperate. We do the preliminary design, clear project manager, project manager of the whole process of service. Designers do design construction drawings, more clear project leader, and the whole process of service, usually at least once a month to the construction site inspection, the emergence of critical technical problems, should be on call.
V. Other commitments
1. We solemnly promise that our design of the monolithic design to ensure that through the planning management department for approval.
2. We solemnly promise that all of our drawings are guaranteed to pass the design quality supervision station inspection requirements.
3. We solemnly promise that if we win the bid, we will make a subcontracting plan for the design beyond the scope of design qualification.
4. We solemnly promise that if we do not win the bid but get the bidding compensation, the intellectual property rights of our bidding program will belong to the bidder.
5. We solemnly promise that if we win the bid, we understand that the bidder may adjust the workload of the design project of each section.
6. We solemnly promise that if we win the bid, we will ensure that we submit the design responsibility commitment document to the bidder when signing the contract after winning the bid.
7. We solemnly promise that if we win the bid, we will strengthen the management of personnel to ensure that our personnel do not seek personal gain, do not eat, take, card, ask, do not make things difficult to participate in the construction of the relevant units.
Commitment: XXX
Time: XXXX year XX month XX
Service Commitment Part 2In order to successfully complete the second batch of 20xx school building safety project, the sixth section of the sixth bidding (Fengtai eight middle school) of the construction task, the special commitment is as follows:
The first construction site should be fenced off neatly along the street and important parts of the construction unit shall be set up according to the requirements, and to ensure safe and beautiful, the construction site should be set up according to the requirements of the construction unit, and to ensure safe and beautiful, the construction of the construction site should be set up according to the requirements of the construction unit.
Article 2 The layout of the construction site and process arrangements should be considered noise, lighting control, in strict accordance with the relevant provisions of the Beijing Municipality, to avoid nuisance; the construction site must be set up for special toilets, and there is a person to manage, and it is strictly prohibited to urinate and defecate at will; life, production wastewater and construction wastewater is not processed and qualified, shall not be discharged into the school sewage; shall not destroy the campus trees, green space; earth moving process, strictly in accordance with the procedures, shall not be on the school campus. According to the procedure, the earth transportation process, strict operation, shall not be spilled inside and outside the school, and at the same time should have measures to avoid dust.
Article 3: Foreign construction workers must apply for the relevant documents, prohibit non-construction personnel to stay at the construction site, prohibit the construction site of the crowd playing cards, drinking and circulating obscene materials; prohibit the construction workers in the non-construction area to walk freely, and prohibit conflicts with students, faculty and staff.
Article IV construction vehicles in and out of the Fengtai eight attention to campus traffic safety, must be slow, large-scale machinery in and out of the construction unit should be consulted in advance to avoid the campus traffic peak, must be closed to the construction of the road, the construction unit must obtain the consent of the construction unit, and set up at the intersection of the obvious signs of reminder.
Article V construction site temporary power must comply with the "construction site temporary power safety specifications", fixed distribution box should be set up fences and obvious safety warning signs, non-professionals are strictly prohibited to connect and disconnect the wires to prevent electrocution accidents, prohibit the use of electric stoves and other electrical equipment that impede the safety of the site.
Article VI site fire hydrant and other fire-fighting equipment is fully equipped, location is reasonable, there should be obvious warning signs, prohibited misappropriation, to ensure that the fire road is open; construction site is strictly prohibited smoking, toxic, flammable and explosive substances and construction of fire must be responsible for the management of a person.
Article VII on-site construction personnel shall be uniformly dressed, wearing a badge, it is strictly prohibited to enter the construction site; into the construction site must wear a helmet (red for the owner of the special color), aerial work must be fastened with a safety belt, it is strictly prohibited to work after drinking, it is strictly prohibited to climb the scaffolding, the operation of the heights is prohibited to throw objects downward.
Article VIII scaffolding, pit support and tower cranes, elevators and other large machinery installation must have a higher level of competent security department approval of the construction program, a variety of construction machinery, the certificate of conformity, test certificate and complete safety protection devices, to eliminate the occurrence of falling objects, earth collapses and all other construction safety accidents.
Article IX workers canteen must be clean and tidy, no flies and rats, operators have complete documents, and seriously implement the relevant provisions of food hygiene and safety, to prevent workers from food poisoning; construction workers dormitory requirements of hygiene and cleanliness, prohibit pulling wires, winter heating to prevent workers from gas poisoning.
Article 10 construction unit site should be specifically responsible for safety, civilized construction management personnel, regular inspections, found that the problem of timely rectification; the construction unit of other safety, civilized construction and other aspects of the problem must be actively cooperate with the serious implementation.
If the above terms are violated, the unit is willing to accept the project on the unit of any punishment, and bear all the civil or criminal liability arising therefrom.
Commitment unit:
Unit responsible person (signature):
Date:
Service Commitment Part 3Luyi County is located in the eastern plains of Henan Province, with a total population of about 1.2 million people, of which 970,000 are agricultural, with 22 townships under its jurisdiction. There are 6 county-level medical institutions and 22 township health centers, which are responsible for the medical, preventive and health care tasks of the people in the county.
We solemnly promise: the hospital twenty-four hours should be diagnosed, the emergency, critical, seriously ill patients to open a green relief channel; according to the actual situation of the county, the medical units to open the poverty alleviation outpatient clinic and poverty alleviation wards. For the poor people enjoying low income insurance, such as: laid-off workers, urban residents, disabled people are exempted from general outpatient registration fee, exempted from specialist outpatient registration fee, and 10% reduction of examination fee; for the inpatient enjoying low income poverty alleviation part of the hospitalization fee; 10% reduction of examination fee, and 5% reduction of treatment fee. Free transportation for hospitalized patients. For patients with acute and serious illnesses, the outpatient clinic to do first rescue, and then pay the fee.
Actively carry out the activities of the "China Poverty Alleviation Health Project", and adhere to the principle of "people-oriented, honest service" in medical services; carry out free to service, carry out the inpatient one-day checklist and single disease quality control cost management system. The hospital's work is closely centered on the principle of "people-oriented, honest service". All the work of the hospital is closely focused on improving the quality of medical services, all in the interests of patients, to make new contributions to the health of the people of the county.
Hereby promise!
Luyi Zhenyuanyuan Hospital
April 12, 20xx
Service Commitment Part 4In order to conscientiously fulfill the duties of lawyers, in response to the call of the District Judicial Bureau, I solemnly promise:
First, conscientiously abide by the "Chinese People's Republic of China *** and the State Lawyers Law", "Lawyers Ethics and Practice Discipline," and the Provincial Department of Justice, the provincial lawyers Association to formulate the normative documents. As well as the urban judicial bureau, the city lawyers association formulated the provisions. Obey the supervision and management of the judicial administrative organs and lawyers association, abide by the rules and regulations within the law firm.
Second, adhere to the "practice for the people" purpose, adhere to the facts as the basis, to the law as a guideline, to safeguard social justice, safeguard the legitimate rights and interests of the parties. Efforts to achieve the client satisfaction, the party and the government to rest assured that the goal.
Third, strengthen the business capacity, and strive to improve their own quality, to establish a correct concept of practice, practice in good faith, enthusiastic service, to maintain social justice, safeguard the legitimate rights and interests of the parties. Strictly regulate the agency defense behavior, to avoid conflicts of interest, to provide efficient and quality legal services for the community.
Fourth, to comply with industry discipline, professional ethics, improve moral cultivation, to honor the body, do not engage in unfair competition, do not promise a lawsuit, do not make false promises. Keep state secrets, keep the client's commercial secrets or personal privacy.
Fifth, the promotion of professional services, to achieve multi-skilled, hard work, focusing on the study of legal theory and practice of lawyers and seminars, and constantly broaden the field of practice, and constantly improve their own business quality, business skills, and constantly improve the level of service.
Six, abide by the rules and regulations, based on the case approval, business process, supervision and disciplinary mechanism, evaluation mechanism and the association's organizational mechanism, in order to regulate their own practice.
VII. Strengthen the self-discipline of the industry, strengthen internal oversight, and consciously accept the supervision of the parties and the community. Politics, the overall situation, discipline, integrity, and actively safeguard the progress of democracy and the rule of law and social stability, and conscientiously fulfill their obligations under laws and regulations.
VIII, resolutely put an end to arbitrary fees, charges without service, service is not in place, not diligent and responsible, damage to the interests of the parties and other behaviors, and correctly deal with the relationship with law enforcement and judicial personnel, *** with the maintenance of justice.
Nine, focus on social development, focus on vulnerable groups, focus on conflict resolution, service centers, services at the grassroots level. Actively provide legal aid for socially disadvantaged groups, take the initiative to participate in social welfare activities, and strive to coordinate and properly dispose of the interests of the parties involved, promote social harmony, and build a harmonious Yicheng, happy Yicheng.
The above commitment, strict compliance, consciously accept the competent authorities and the community supervision. If there is a violation, dealt with in accordance with the law.
Commitment: x lawyers
20xx year x month x day
Service Commitment Part 5To Fujian Zhonghao Real Estate Company Limited:
According to your company commissioned the preparation of Zhonghao Century Residence project pre-settlement of the work of our company to your company entrusted the project to make a commitment as follows:
1 If your company exceeds the time agreed with you to submit the construction project cost results to your company, we should pay your company 3,000 RMB for each day overdue.
2, our company should strictly implement the rules of quantity calculation and fixed fee, to ensure the accuracy of the cost of construction (including the calculation of the amount of work and the budget of the fixed price accurate), the error rate is controlled at plus or minus 3%, the sampling unit project such as error rate of more than plus or minus 3% of more than one person, each error of 0.3%. Deduction of 0.1 million yuan of consulting fees, each error of 0.5% deduction of 0.3 million yuan of consulting fees, and so on.
3, by sampling, such as the error rate of more than plus or minus 5% or more, your company will pay only half of the construction cost consulting honorarium.
4, our company should be your company's cost results confidentiality, if you find our company leaks the cost results to the construction unit, your company has the right to refuse to pay the consulting fee, resulting in your company's actual losses can be pursued for the company's economic and legal responsibility.
5, the cost of the total budget price of 1.5 ‰ (excluding tax, including bidding agent fees), such as tax included in the budget costs at 1.8 ‰ (including bidding agent fees), I submitted a qualified budget to pay half of the balance of the cost of the construction unit with your company or the Department of the final check, a one-time payment within seven days.
6, the consultant shall not transfer this contract, subcontracting, no subcontracting to other units.
7, the consultant shall provide 8 copies of the foundation of each building and each floor columns, walls, each floor beams and plates and to be divided into models, specifications of reinforcing steel, concrete, templates, masonry, internal and external plaster, doors and windows volume summary table to the client.
8, a variety of indicators of statistical analysis, including but not limited to the following items:
Average to each square meter of floor area: pile foundation cost, the cost of the main structure, the cost of decoration, water and electricity cost, fire cost, steel content, concrete content, template content, masonry content, internal and external plaster content, doors and windows content, external brick content.
9, the consultant for the client in the bidding to provide reasonable advice.
10, the contract is executed by the chief person in charge of the special person, experience terms and additional terms must be suitable for the project.
11, the main materials, valuable materials need to be responsible for the brand and inquiry, material brands of the same grade at least three consultants.
12, the budget price set of fees by the general manager of the person in charge of the implementation.
13, assigned to serve as the project consulting staff list: see Annex I for details.
xx Company Quanzhou Branch
September 11, 20xx
Service Commitment Part 6I promise:
1, conscientiously implement the party's policies, policies, and fulfill the obligations of party members.
2, strengthen learning, improve their political theory quality.
3, take the lead in exemplary compliance with community rules and regulations, and do a good job.
4, change the work style, improve service attitude, improve efficiency.
5, to put an end to take, against waste, for community residents to do a good job to solve the problem.
Commitment:
Month and year