1. When patients or their close relatives have disputes about the medical services of medical institutions, they should first raise questions to the medical malpractice dispute acceptance offices of various medical institutions, show their ID cards, fill in the Application for Medical Data Sealing provided by medical institutions, and seal the medical data together in the presence of both parties. The seal must be signed by the patient and sealed by the medical institution, and the sealed medical data shall be kept by the medical institution. If the patient requests to copy the medical records, according to Article 10 of the Regulations on Handling Medical Accidents, the objective medical records shall be copied in the presence of both parties, and the medical institution shall issue a certificate consistent with the original.
2. If there is any dispute over the death of the patient, the close relatives of the deceased first question the medical malpractice dispute acceptance office of the medical institution, show their ID cards, fill in the autopsy proposal provided by the medical institution, and conduct an autopsy by a qualified autopsy institution at the provincial level within 48 hours. The autopsy fee is paid by the requesting party to the provincial autopsy institution, and who is ultimately responsible for it?
3. If medical malpractice disputes need to be identified, the appraiser shall fill in the Application for Administrative Handling of Medical Malpractice Disputes at the Medical Malpractice Disputes Division (Medical Administration Division) of the Health Bureau, and the Acceptance Division shall review it within 10 days from the date of receiving the application, make a decision on whether to accept it, and notify the patients and doctors in writing. In accordance with the provisions of these regulations, to be accepted, the need for technical appraisal of medical accidents; If the patient is not dead, it shall submit the materials to the State Medical Association responsible for the technical appraisal of medical accidents within 5 days from the date of making the acceptance decision, and notify the applicant in writing; If the patient dies, the relevant materials shall be transferred to Wenshan Health Bureau for treatment within 5 days from the date of making the acceptance decision, and the applicant shall be notified in writing. Those who do not conform to the Regulations on the Handling of Medical Accidents will not be accepted, and the applicant will be notified in writing to explain the reasons.
4. There are three ways to solve medical malpractice disputes: consultation between doctors and patients, mediation by health administrative departments and judgment by people's courts.
5. In the event of a medical accident in a medical institution, the Health Bureau shall, according to the level and circumstances of the medical accident, give a warning or order it to suspend business for rectification or revoke its practice license within a time limit, and give administrative or disciplinary sanctions to the responsible medical personnel. If the circumstances are serious, the court shall investigate criminal responsibility according to law.