If the online lending platform/lender/collection agency is harassed, insulted, threatened or intimidated, you can (entrust a lawyer) directly ask the other party to stop the illegal act, restore its reputation, apologize and compensate for the losses. If the other party is suspected of violating public security, the public security organ shall detain him and impose a fine; If the circumstances are serious or involve illegal restriction of personal freedom, abuse, beating and other circumstances, the collectors may be administratively detained and fined in accordance with the provisions of Articles 40, 42 and 43 of the Law on Public Security Administration Punishment.
If the circumstances are serious enough to constitute a crime, the criminal responsibility of the collected person for intentional injury and illegal detention can be investigated according to Articles 238 and 234 of the Criminal Law and the Supreme People's Court's Interpretation on How to Criminally Detain Others to Obtain Creditor's Rights Not Protected by Law. Those who are suspected of organized crimes of a triad nature shall be investigated for corresponding responsibilities.
How to deal with fraudulent phone calls?
When the parties encounter fraudulent phone calls, they should be cautious, report to the police in time, and provide corresponding evidence to the public security organs. If the perpetrator swindles public or private property in a relatively large amount, it constitutes a crime of fraud, and he shall be sentenced to fixed-term imprisonment of not more than three years, criminal detention or public surveillance, and shall also, or shall only, be fined.