2. Online shopping can be returned. Online shopping can be returned. The law stipulates that operators sell goods through the Internet, television, telephone, mail order, etc., and consumers have the right to collect the goods themselves. Returns must be made within seven days from the date of delivery, and there is no need to explain the reasons, except for the following products: (1) Custom-made by consumers; (2) Fresh and perishable products; (3) Audio and video products downloaded online or opened by consumers. Computer software and other digital commodities; (4) Delivered newspapers and periodicals.
3. How much can a case be filed if someone is defrauded of online shopping? A case can be filed if the amount is more than 3,000 yuan. Although it is not a case, it is too small. , but violates social security, according to the "Public Security Management Punishment Law", he will be detained for not less than 5 days but not more than 15 days, and may also be fined not more than 1,000 yuan. Interpretation of Article 1: Anyone who defrauds public or private property worth 3,000 yuan to more than 10,000 yuan, 10,000 yuan, 30,000 yuan to more than 100,000 yuan, or more than 500,000 yuan shall be deemed as Article 266 of the Criminal Law. The stipulated "large amount", "huge amount", "huge amount" and "especially huge". The higher people's courts and people's procuratorates of provinces, autonomous regions, and municipalities directly under the Central Government may, in light of the economic and social development of the region, jointly study and determine the specific amount standard for implementation in the region within the amount range specified in the preceding paragraph, and report it to the Supreme People's Court and the Supreme People's Procuratorate. Filing. From the above content, we can understand that shopping disputes on e-commerce platforms can be resolved through negotiation, requesting mediation from consumer organizations, industry associations, or other legally established mediation organizations, complaining to relevant departments, arbitration, or litigation. If you still don’t understand anything, you can go to our website for consultation.