2. When a party complains about a law firm or lawyer, he or she should prepare a written complaint letter and attach copies of relevant evidence materials (such as agency contract, charging evidence, etc.) to the lawyer management department of the local judicial bureau, the lawyer Association (the addresses and telephone numbers of local judicial bureaus and bar associations are in the attachment) or make complaints by letter.
3. The complaint letter should include the following contents:
1. The name and contact information of the complainant;
2. The name and contact information of the respondent;
3. The content of the complaint and what happened;
4. Complaint request, etc.
4. Judicial bureaus and bar associations in various localities should carefully review cases in which people complain about lawyers or law firms; qualified complaints should be investigated and handled in a timely manner, and the complaints should be reported within one to two months after acceptance. The complainant shall be informed of the handling situation; if the complaint or report materials do not meet the requirements, the situation shall be distinguished and the complainant shall be required to supplement the materials, or the parties shall be informed of ways to resolve the dispute.
5. The parties’ complaints to lawyers should be consistent with objective facts, and those who fabricate facts, spread rumors, slander, or make false accusations should bear corresponding legal responsibilities.
Legal Basis
Lawyers Law
Article 28
Lawyers may engage in the following businesses:
(1) Accept the entrustment of natural persons, legal persons or other organizations to serve as legal advisors;
(2) Accept the entrustment of parties to civil cases and administrative cases, act as agents and participate in litigation;
(3) Accept the entrustment of criminal suspects or defendants in criminal cases or be appointed as defenders by legal aid institutions in accordance with the law, accept the entrustment of private prosecutors in private prosecution cases, victims of public prosecution cases or their close relatives, and participate in litigation as an agent;
(4) Accept entrustment and act as an agent for appeals in various litigation cases;
(5) Accept entrustment and participate in mediation and arbitration activities;
(6) Accept entrustment and provide non-litigation services Legal services;
(7) Answer legal questions and write litigation documents and other documents related to legal affairs.