What questions do the parties who accept the case generally need to know?

Receiving the parties is the first step in the process of handling the case, and its importance needs no more words. A lawyer's job is to persuade people to eat. Tell all lawyers that if a lawyer can't convince his clients, he is not qualified to be a lawyer. There are two meanings: one is to explain the importance of receiving the parties; Second, the client is the easiest to reconcile among the audience that the lawyer wants to convince.

So, how should you treat your customers? I want to discuss it with you here.

First, you must look like a lawyer. Judging people by their appearances is a bad habit. The client can't stand lawyers looking obscene.

Second, we must combine cold and heat. The client came to the law firm with the psychology of looking for a savior. At this time, they especially need warm reception, and don't be indifferent to the misfortune of the parties. Show your concern and sympathy, but don't be impulsive from the standpoint of the client, because the lawyer's happiness and sadness are absolutely unprofessional.

Third, we must have absolute confidence. The client is looking for a savior. If even the slightest hesitation in your eyes will make the client's heart sink. There are three levels of confidence. One is faith in legal justice, the other is confidence in one's own ability, and the third is confidence in the parties' cases.

Fourth, we should talk more about entities and less about procedures. You can use common language to judge and analyze the case for the parties, but of course you can't be too detailed. Talk less about the procedure, because many parties have asked several law firms many times.

Of course, speaking is an art, and everyone has different experiences. The key is to learn to think and summarize. In a word, the ultimate goal of the talk is to sign the entrustment contract within a reasonable range.

(Lawyer Wang Guang)