What the lawyer received from the client1. Determine whether there are legal issues involved. For example: What should I do if someone calls me for consultation and asks for a birth certificate? How

What the lawyer received from the client1. Determine whether there are legal issues involved. For example: What should I do if someone calls me for consultation and asks for a birth certificate? How to settle? Is this a legal issue? no. What if it's not a legal issue? Can you tell the parties in one sentence: This is not a legal issue, don't ask me. Is this the end of the matter? So back to the question of what is the purpose of the client's consultation? The client does not particularly need answers. What he needs to do is how to solve his own problems. Tell the person involved that this is not a legal issue and which department you should go to and contact. Especially in radio consultations and some telephone consultations, we often encounter such problems. At this time, lawyers should not be too utilitarian. If they feel that it is not a legal issue or their own clients, they will immediately become impatient. A law firm should have a sense of social responsibility. A phone call is a form of trust. You should tell him what needs to be done and point out solutions. 2. How to deal with the legal issues of consultation First, what are the legal issues of consultation? For example: divorce disputes, labor disputes; secondly, what is the legal relationship of consultation? Such as: creditor-debt relationship, contract relationship, loan relationship. Third, what legal requirements are involved in the case? What is included? For example: divorce cases involve legal factors such as whether the relationship has broken down, child custody disputes, property issues, credits and debts, etc. Fourth, the legal relationship requirements are revealed. Any case, including marriage cases, work injury cases, labor dispute cases, etc., must have their own legal requirements. The process of the party's statement is usually unorganized, and it is impossible for him to completely present the elements of the case. In this case, to reveal the elements of the individual case, it is necessary to inquire about the incomplete elements of the party's statement one by one to understand the overall framework of the case. . Fifth, find ways or ideas for the parties to solve the problem. From the perspective of the client, the client usually spends money to hire a lawyer when he or she seems to be confused and is in a dilemma. Obviously, when a client hires a lawyer, they need to get solutions to their problems and know how to solve their own problems. Lawyers who only "follow the script" will definitely disgust the client. The above steps are actually the consultation in the narrow sense mentioned by the author earlier. 3. Quickly judge the financial status of the client during the conversation. The judgment of the financial status of the client mentioned here is not snobbery, but one of the necessary skills for lawyers. Because if some clients are not in a very good financial situation and the lawyer's price is too high, the client will not be able to afford it. The other type is the client's financial situation is very good. If your offer is too low, he will look down on you. He will think that your knowledge, skills, and value are no more than that.