When handling cross-border remittance through mobile banking, the error "Sorry, the operation failed!" Report on submission from the confirmation page. What is the reason and how to solve it?

In order to provide you with better service, Bank of China upgraded its cross-border remittance service on September 17. It may be because your mobile banking is not the latest version. Please upgrade your mobile banking to the latest version before the transaction. You can click Back until you quit this service. Mobile banking will prompt you whether to temporarily store the completed cross-border remittance application information. Please choose to temporarily store the application information, and then upgrade the mobile banking client.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.