No matter what operation and maintenance, the most basic duty of the operation and maintenance engineer is to be responsible for the stability of the service and ensure that the service can provide services to users 24 hours a day. On this basis, the main responsibilities of the operation and maintenance engineer are as follows:
1. quality: ensure and continuously improve the availability of services, ensure the security of user data and enhance the user experience.
2. Efficiency: use automation tools/platforms to improve the engineering efficiency of software in the R&D life cycle.
3. Cost: Optimize service architecture and performance tuning through technical means; Reduce costs and improve return on investment through the best combination of resources.
Extended data
The requirements for operation and maintenance personnel are particularly strict, because operation and maintenance personnel need to constantly supplement and expand their knowledge and research scope for different problems.
Excellent operation and maintenance personnel will show outstanding initiative and sense of responsibility in the early stage, and will actively learn and expand their understanding and corresponding knowledge in the face of unfamiliar business, so as to be competent for independent maintenance of business.
In the gradual development stage, engineers who pay attention to summarization and introspection will gradually grow into high-level operation and maintenance personnel, and usually have a more systematic understanding of business operation and maintenance. There are also some engineers who gradually become project managers because of their excellent project management planning ability.
Further development, high-level operation and maintenance personnel will have a thorough understanding of the product, so in this case, high-level operation and maintenance personnel can even become product managers and product research and development consultants, and play a vital role in the design and development of product functions.