1. The specific way to find the payer according to the order number may vary from platform to platform. On some e-commerce platforms or payment platforms, users can find the payer's account or contact information through the order number. For example, Alipay can query the payment method of the corresponding order and the name or account number of the counterparty in the "transaction record"; Taobao, JD.COM and other e-commerce platforms can view the buyer information corresponding to the order on the order details page. The settings of different platforms may be slightly different, and users need to operate according to the platform they use.
2. If the other party doesn't accept the information, it is suggested to try to contact the other party by other means, such as telephone and email. If you can't contact the other party, or the other party still doesn't respond, you can consider complaining or reporting to the relevant platform, and let the platform help solve the problem. If you find that the other party's behavior is suspected of fraud or illegal, please report it to the police or relevant departments in time to safeguard your legitimate rights and interests.
The order number is a unique identification number assigned to each order by the e-commerce platform or payment platform to distinguish different orders, which usually consists of numbers and/or letters. You can find the order number in the transaction record after placing an order or after payment. The format of the order number on different platforms may be different, but in general it is a series of numbers and letters. If you can't find the order number, you can try to inquire on the relevant platform or contact customer service for consultation. When dealing with order problems, it is usually necessary to provide the order number for the platform to query and process relevant information.