The corresponding borrower included in the "West Lake Investment Link" for collection is the overdue borrower of the online loan platform. The loan data has been imported into Hangzhou Public Security Database for filing. If the borrower is found to have maliciously evaded debts or even suspected of fraud and other illegal and criminal acts, the judicial organs will seriously deal with them according to law. At the same time, strictly protect the personal information of borrowers. The collection personnel cannot obtain the personal information of the borrower without permission. In addition, the "West Lake Investment Link" system records all collection calls and text messages to ensure that the collection is legal and compliant. If the borrower disagrees with the repayment amount, he can upload relevant vouchers through the "West Lake Investment Link" system or call the customer service hotline to reflect his appeal, and the background of the system will check it in time.
Reply time: 2021-1-10. Please refer to the latest business changes announced by Ping An Bank in official website.