12300 What's the complaint number?

12300 is the consultation telephone for the complaint channel of telecom users, but taking Hubei as an example, 12300 no longer exists, but is merged into 12345.

Government service convenience hotline.

In accordance with the Guiding Opinions of the General Office of the State Council on Further Optimizing the Local Government Service Hotline (Guo Ban Fa [2020] No.53) and the Notice of the Ministry of Industry and Information Technology on Doing a Good Job in Integrating 12300 Telecom User Complaint Channels into 12345 Government Service Hotline (No.254 of the Ministry of Industry and Information Technology on February 22, 2022) 2/KLOC-0.

12345 service hotline function:

1. Public service information consultation on administrative functions, responsibilities, policies and procedures;

2 complaints, opinions and suggestions on administrative management, social management and public services;

3. Non-emergency management and service for help within the scope of administrative functions and powers;

4, citizens, legal persons and other organizations to endanger the safety of people's lives and property, endanger the safety of public property, affect the economic and social development report;

5. Praise the efficiency and administrative effectiveness of government departments and their staff.