The following information and solutions are collected for you! For reference!
The characteristics of the bad reviewer first, the buyer's reputation of the bad reviewer will not be very high, which is the main feature!
Second, bad reviewers generally don't bargain with you. After all, they have a purpose, and they don't want to earn a few cents or a few dollars from you (of course, it doesn't mean that those who don't bargain are not bad reviewers)
Third, bad reviewers generally don't contact you on Want Want after receiving the goods, and they are also very cautious when talking to you on Want Want. He ignored you after saying a few words on Want Want, then went offline or became invisible, forcing you to call him, and then he made conditions with you on the phone, saying this and that, speaking cautiously and professionally, so that you could hear what he meant, but the words were not very explicit, so you had to take the initiative to ask him for compensation;
Fourth, now that the bad reviewer has been upgraded, I won't give you bad reviews. I like to give you comments. Moreover, comments are bad for you, but they are not too radical, and people in official website can't help you delete or solve them.
Fifth, bad reviewers are good at finding faults with your products, even the smallest ones that are not faults can be found out for you, and then sorted out for you one by one.
How to avoid bad reviewers First of all, when you meet someone who bought your things, and it's not very expensive, then you should contact this person, whether it's phone or Want Want, and observe with your own intuition. If you feel suspicious, you can say that this model is out of stock and then give him a refund. Of course be polite, these people are not easy to offend! !
Second, if you want to do this business, please pay attention to the following points:
1) check more carefully before delivery (usually check more carefully before delivery, this time check more carefully)
Take photos, and if possible, you can take videos.
2) packaging must be more careful to ensure foolproof,
3) Contact the buyer and ask the buyer to inspect the goods in front of the courier when receiving the goods. If there is a problem, it will be rejected. As long as the product is signed, it proves that there is no problem with the product. These words can leave evidence for solving problems in the future.
Third, if the buyer asks to take a courier, and the freight doesn't matter, even if the price difference is large, it is not recommended to go, and other couriers will refuse, then it is recommended not to do such a business.
How to deal with professional bad reviewers
If you accidentally deal with bad reviewers, it means that you may get bad reviews, but here are some suggestions to avoid bad reviews.
First of all, we should try our best to negotiate with them, stating that we didn't transfer his money from the beginning, and we only wanted to earn credibility by trading with him. How bad our situation is, we should try our best to awaken each other's sympathy and let them take the initiative to correct the bad reviews. It depends on your skills and acting skills. If not, we can only negotiate with each other and return your meager profits to each other. It is estimated that most bad reviewers will bypass you. If it still doesn't work, then prepare with both hands. First, we should hold each other steady and negotiate with each other. Secondly, we should communicate with customer service in official website, provide strong evidence and ask for official intervention. I believe that if your evidence is conclusive and the official will enforce the law impartially, then the bad reviewer's plot will not succeed. If you still haven't solved it, then you are at their mercy, either paying compensation or having a bad review. I don't want to lose money, but I ended up with a bad review.
The most commonly used tricks and cases of bad reviewers are 1. A buyer bought your goods without saying anything. After receiving the goods, I began to pick the faults of poor quality of the products and pick some faults that I don't know where to pick out. For example, a buyer said after receiving the goods, I am allergic to your cosmetics. what do you think? I have pimples on my face. This is the most obvious thing. First of all, if the buyer
2. Buyers are very professional in all aspects of buying your products (toys), and are very strict with your goods, especially the color and model, and specify which color you want. Then you meet each other's requirements, and business success is the best. Don't be too happy. Sure enough, after receiving the goods, the buyer said that your product was broken, the toys could not be played, and they would be returned as soon as they were received, or you could replace them. Remember, the returned product may not be your product anymore, but it has been replaced. There is a simple reason. The buyer used to be a toy manufacturer. He has a toy just like yours.