1, there will be a lot of voice in the system after the call, and finally choose whether to provide manual service.
2. Service scope: annual members and orange-blue V users.
3. Users can only find complaints by selecting the blue V on the 5th key, and only users who choose the orange V on the 6th key can have manual service.
4. If you forget your account number or password: Call customer service, ask the first three digits of your account password and ID number, and turn off login protection. After half an hour, the client can log in without SMS verification code. After logging in, just set and modify the mobile phone number in the client.
Every time I say that the customer service is busy at present, I suggest to handle it myself. It doesn't matter, press 9 to continue waiting, and then there will be a manual customer service to answer. Good customer service attitude.
Expand the basic functions of data.
1. Information acquisition has strong autonomy and selectivity. Users can choose whether to "pay attention" to a user according to their own interest preferences and the category and quality of the content published by the other party, and can classify all the "concerned" user groups;
2. Weibo's propaganda influence is very flexible, which is highly related to the content quality. Its influence is based on the number of users who are "followed". The more attractive and newsworthy the information published by users, the more people users are interested in and concerned about, and the greater their influence. Only with more high-quality fans can your Weibo attract more attention. In addition, the certification and recommendation of the Weibo platform itself will also help to increase the number of people who "follow";
3. The content is short and pithy. Weibo's content is limited to about 140 words, with short content, no need for long speeches and low threshold;
4, information * * * enjoy convenient and fast. Information can be released anytime and anywhere through various platforms connected to the network, and its information release speed is faster than that of traditional paper media and network media.
Weibo official website-customer service