1, call the official customer service number of Tong Yuan Express: 95554;
2. After dialing the phone, you will hear the following words: "Send express for Tong Yuan, welcome to call YTO Express. Please press'1'for ordering,' 2' for express mail inquiry,' 3' for complaints and suggestions, and' 5' for customer praise. " I haven't heard the option of manual customer service at this time, so don't hang up in a hurry and wait patiently.
After a few seconds, you will hear "Please enter the order number, ending with #". Ignore it and wait patiently. In a few seconds, you will also hear this sentence, so ignore it and continue to wait.
4. Then, when there is a concert, please press' 1' to re-enter, press' 2' for manual service, and then hang up. At this time, enter' 2' on the mobile phone keyboard to turn to manual service.
Extended data
"Receive in the morning and arrive in the afternoon", which is a high-end service product vigorously promoted by Tong Yuan to meet the growing demand for express delivery-a ten-year prescription.
From March 2 to March 8, 2009, Tong Yuan opened a prescription banner on Alipay's homepage. Users can click on the banner of Tong Yuan Prescription Accessories and go directly to the exclusive page of Tong Yuan Prescription Accessories to learn more about this service.
Tong Yuan's core value is "leading". Four elements of "leading": speed, responsibility, honesty and * * * winning. Six connotations of "leading": corporate culture, strategic planning, information technology, cost control, marketing model and market share, education and team building.
Tong Yuan's service tenet: customer's requirements, Tong Yuan's mission.
Baidu encyclopedia -95554
Baidu encyclopedia -YTO express