(1) Strengthening humanistic care and improving the employment environment is an inevitable requirement for our province to accelerate the transformation of economic development mode. Since the reform and opening up, Guangdong's economic and social development has made remarkable achievements, and its economy has continued to grow rapidly. Many fields have been at the forefront of the country and played a pioneering role. With the profound changes in social productive forces and production relations, in the field of labor relations, the cultural quality, values and social needs of workers are undergoing major structural changes, and realizing decent work and dignified life is becoming the value orientation and collective consciousness of workers, especially the new generation of migrant workers. Taking the initiative to adapt to this change is a major test for our province and an important opportunity for Guangdong to solve contradictions and achieve scientific development and social harmony. To speed up the transformation of economic development mode in our province, we must realize the transformation from relying mainly on increasing the consumption of material resources to relying mainly on scientific and technological progress, improving the quality of workers and innovating management. Strengthening humanistic care and improving the employment environment is not only an objective requirement to promote the all-round development of workers, but also an inevitable choice to mobilize the enthusiasm of employees, enhance the cohesion of enterprises, enhance the core competitiveness of enterprises and realize transformation and upgrading; It is not only the responsibility of governments at all levels, but also the social responsibility that enterprises should bear. All localities, relevant departments and enterprises must attach great importance to it, further enhance their sense of responsibility and initiative, and accelerate the construction of a new socialist labor relationship that is people-oriented, fair, just, harmonious and stable.
Second, effectively protect the legitimate rights and interests of employees.
(2) Full implementation of laws and regulations. Enterprises shall protect the legitimate labor rights and interests of employees in accordance with the law, fully abide by laws and regulations such as labor, production safety, occupational health protection, trade union organization, and protection of women's rights and interests, sign labor contracts with employees in accordance with the law, and strictly implement systems such as working hours management, rest and vacation, labor protection, occupational disease prevention, health care for female employees and special labor protection. We must earnestly safeguard the economic rights and interests of workers, pay wages in full and on time, and participate in social insurance as required. It is necessary to fully protect the personal rights and interests of employees, standardize the construction and management of internal security teams in enterprises, and put an end to acts that harm personal dignity, such as beatings, curses, body searches, sexual harassment, and restrictions on personal freedom. It is necessary to establish enterprise rules and regulations according to law and standardize employment management.
(3) Strengthen law enforcement inspection. All localities should intensify administrative law enforcement, strengthen daily inspections and special law enforcement inspections, comprehensively use interviews, order rectification, administrative penalties and other means to urge enterprises to clean up illegal rules and regulations, and severely investigate and deal with illegal acts that infringe upon the legitimate rights and interests of employees, such as malicious unpaid wages, evasion of participating in social insurance, and failure to fully calculate and pay overtime wages according to law. Increase the intensity of legal aid to solve labor disputes, guide employees to solve labor disputes through legal channels, and reduce the cost of employees' rights protection. All levels of human resources and social security, health, safety supervision, public security, justice, trade unions, women's federations and other units should carry out their duties, cooperate closely, and earnestly perform their supervisory duties.
(4) Vigorously carry out publicity and education. All localities should organize and carry out "sending the law into enterprise activities", educate enterprises and employees in the legal system through legal consultation, legal aid, policy preaching, special discussion, mobile publicity, printing and distributing legal books, and constantly enhance their legal awareness, thus forming a good atmosphere for enterprises to operate according to law and employees to protect their rights according to law.
Third, strengthen and improve enterprise employment management.
(5) Strengthen the people-oriented management concept. Enterprises should effectively change their management concepts and take caring for employees and mobilizing people's subjective initiative as important contents of production, operation and employment management; We should conscientiously fulfill our social responsibilities and form an enterprise that cares about employees and shares their development benefits. It is necessary to strengthen the training of grass-roots managers, improve the quality of managers and realize humanized management. It is necessary to give full play to the positive role of social organizations and intermediaries such as the Federation of Industry and Commerce, trade associations and chambers of commerce, guide enterprises to standardize management and improve the level of employment management.
(six) the implementation of collective wage negotiation system. All localities should adjust the minimum wage in a timely manner, regularly publish wage guidelines and wage guidance prices in the human resources market, fully implement the "three-year action plan for collective wage negotiation", actively promote regional and industrial collective wage negotiation, establish a team of wage collective negotiation instructors, and guide both sides of labor relations to carry out consultation work according to law. Enterprises should combine the promotion of employees' welfare with the promotion of enterprise development, and accelerate the establishment of a collective wage negotiation and normal growth mechanism for employees.
(seven) to promote the participation of workers in the democratic management of enterprises. Enterprises should establish and improve the democratic management mechanism based on the workers' congress. In accordance with the regulations, the system of openness in factory affairs, equal consultation, patrol of workers' representatives, directors and supervisors of workers will be implemented, and democratic symposiums, labor-capital consultation meetings and workers' congresses will be held to ensure that workers enjoy the right to know, express, participate, negotiate and supervise matters involving their own vital interests.
Four, establish and improve the coordination mechanism of labor relations.
(8) Improve the expression mechanism of employees' demands. All localities should unblock channels to reflect employees' demands, further improve telephone consultation service systems such as 12333, 1235 1, give full play to the role of electronic information platforms such as the Internet and SMS, collect opinions and suggestions from employees extensively, and provide consultation and answer services for employees; Enterprises should establish a platform for the coordination and interaction of labor relations to encourage and facilitate employees to express their demands rationally.
(9) Improve the internal mediation mechanism of enterprises. Support enterprises to set up labor dispute mediation committees according to law, and hire employees as labor dispute mediators to improve the ability of enterprises to coordinate labor disputes themselves. Guide enterprises to actively participate in industrial and regional labor dispute mediation organizations, and give full play to the role of industrial and regional mediation institutions in solving labor disputes. Further establish and improve the network of people's mediation organizations in enterprises, and improve people's mediation organizations in industries and professions.
(ten) the establishment of labor dispute investigation and prevention mechanism. All localities should implement the employment and unemployment registration system, develop public welfare posts such as labor relations coordinators and labor supervision coordinators, establish a reward system for reporting major labor security violations, speed up the grid and network construction of labor security supervision, realize dynamic supervision of employers, keep abreast of the employment and labor relations of enterprises, and solve contradictions and disputes at the grassroots level and resolve them in the bud.
(eleven) improve the labor supervision and arbitration mechanism. All localities should strengthen the construction of labor supervision system, promote the extension of labor supervision and law enforcement forces to the grassroots, unblock channels for reporting complaints, and strengthen supervision and law enforcement. In accordance with the principle of overall planning, rational layout and adaptation to actual needs, labor dispute arbitration institutions shall be established according to law, and a multi-level and diversified labor dispute mediation system shall be accelerated. Through the establishment of roving case handling points in township streets and collective dispute arbitration tribunals in enterprises, labor disputes can be mediated on the spot in a timely manner. Enrich the grass-roots labor supervision and law enforcement and labor dispute arbitration forces, implement funds, complete equipment, and ensure that all kinds of labor security complaints and disputes are handled in a timely and effective manner.
(twelve) the establishment of emergency intervention mechanism. All localities should formulate emergency work plans to deal with sudden labor conflicts, improve the procedures and specific measures for timely government intervention, and improve their ability to deal with sudden labor disputes.
Five, improve the production and living conditions of workers
(13) Optimize the production environment. Enterprises should combine the characteristics of production and the need to protect the health of workers, configure and improve facilities such as ventilation, cooling, dust prevention, gas protection and noise reduction, and improve the production environment. The newly built, expanded and rebuilt workshops and production lines should be rationally designed and laid out to meet the requirements of humanization, and all occupational health and safety facilities should be designed, constructed and put into use at the same time as the main project.
(fourteen) to improve the production process of enterprises. Guide enterprises to strengthen the technical transformation of production, promote the in-depth application of related technologies and reduce the work intensity of employees. Set up production process reasonably, scientifically set post quota, encourage multi-post rotation, reduce repeated mechanical operation, and relieve employees' physical and mental pressure.
(15) improving the living conditions of workers. Guide enterprises to provide collective dormitories, couples' houses and necessary living facilities according to their own conditions and scale, and improve the living conditions of employees through self-construction or leasing. Enterprises can give appropriate subsidies to employees who arrange their own living places. It is necessary to strengthen the management of catering, regularly carry out activities such as catering hygiene inspection and employee appraisal of canteens, and improve the quality of employees' diet.
Sixth, give full play to the role of trade unions.
(sixteen) to form a trade union organization according to law. Enterprises should establish trade union organizations according to law to attract workers to join trade unions to the maximum extent. Improve the democratic election system for trade union presidents and trade union members. Establish and improve the recruitment, selection and management service system of professional and socialized trade union workers. We will further promote the construction of enterprise "workers' homes" and member appraisal activities, and ensure that members widely participate in and supervise the activities of grass-roots trade unions.
(seventeen) conscientiously perform the duties of trade unions. Give full play to the "representative" and "spokesman" role of enterprise trade unions in expressing employees' opinions, safeguarding employees' legitimate rights and interests, negotiating with enterprises on behalf of employees, signing collective contracts with enterprises on behalf of employees, guiding and helping employees sign labor contracts with enterprises, and participating in democratic management of enterprises; Urge enterprises to correct violations of laws and regulations and violations of the legitimate rights and interests of employees. If the enterprise refuses to make corrections, it shall be submitted by the trade union to the local government for handling according to the procedure; Participate in labor dispute mediation organizations and carry out labor dispute mediation according to law, and participate in the handling of sudden labor disputes in enterprises in a timely manner according to law; Assist in properly handling employee group incidents, understand employee demands in time, do a good job of emotional counseling for employees, guide employees to express their interests rationally and legally, and report the situation to the superior trade union in time. Trade unions at higher levels and relevant government departments should effectively protect the legitimate rights and interests of grassroots trade union cadres and ensure that grassroots trade union cadres perform their duties according to law.
Seven, strengthen the construction of corporate culture
(eighteen) the new concept of building a harmonious team. Deepen the construction of professional ethics, set up advanced models of professional ethics, carry forward professional ethics with dedication, honesty and trustworthiness, fairness and justice, serving the masses and contributing to society as the main contents, build a team concept of honesty, harmony and innovation, and make the new concept of harmonious team become the * * * knowledge and conscious code of conduct of enterprise managers and employees. Organize activities with the theme of "enterprises love employees and employees love enterprises", select "excellent employees who love enterprises" and "excellent factory directors (managers) who love employees", and promote the construction of harmonious labor relations in enterprises. Promote the construction of team culture with the theme of "creating a learning enterprise and striving to be a knowledge-based employee", encourage employees to stand on their posts, strengthen team cooperation and promote technological innovation. Combine the strengthening of enterprise team management with the construction of "small families of workers" in trade unions, create a warm working atmosphere and enhance team awareness.
(nineteen) to enrich the cultural life of enterprises. All localities should organize all kinds of public welfare and mass cultural and sports activities in industrial parks (factories) in a planned way, build community libraries in communities (industrial parks) dominated by migrant workers, establish mobile cinema positions, organize enterprises to participate in community cultural construction, and enrich the amateur cultural life of employees. Encourage enterprises to equip necessary cultural and sports facilities according to the employment situation, and carry out various forms of healthy and beneficial cultural and sports activities to help employees adjust their lives and relax.
(20) Advocating affectionate care. Encourage enterprises to establish various platforms for employees to exchange and help each other, carry out assistance activities and various voluntary services, care for families of employees with difficulties, care for the growth of minor children of employees, carry forward the spirit of friendship and mutual assistance, and guide employees to work happily and live healthily. Actively carry out mental health consulting services for employees, so that employees can truly feel the concern and care of society and enterprises. Support grassroots and enterprise family planning associations, vigorously carry out "youth health education" projects in enterprises, and widely popularize reproductive health knowledge among young workers.
Eight, expand the development space of employees.
(twenty-one) to strengthen the education and training of employees. The enterprise shall withdraw the employee education funds in full in accordance with the law, and the employee congress or trade union shall participate in determining the scope and method of use of the employee education funds, and effectively protect the employee training rights and interests; It is necessary to organize and carry out the education and training of employees' induction education, job transfer, skill upgrading, ideology and morality, especially to strengthen the education and training of migrant workers from farmers to workers and from rural areas to cities, and encourage migrant workers to participate in various types of education and training. Conditional enterprises can cooperate with schools and other education and training institutions, support and encourage employees to participate in academic education and continuing education, and improve their cultural knowledge and comprehensive quality.
(twenty-two) improve the employee incentive mechanism. Enterprises should establish a multi-channel employee promotion mechanism to help employees plan their careers reasonably. Find and select talents through skills competitions, on-the-job training and other forms. Improve the evaluation system of skilled personnel within the enterprise, and establish and improve the incentive mechanism linked to the skill level, work performance and welfare benefits of employees. Encourage and support employees to participate in technological transformation, product research and development and quality management of enterprises, and give spiritual and material rewards or promotions to employees who have contributed.
Nine, promote supporting social public services.
(twenty-three) actively promote the migrant workers' points system. All localities and relevant departments should formulate supporting policies and implementation plans as soon as possible, do a good job in household registration, land transfer and social insurance relationship transfer, and quickly organize and implement the system of household registration for urban migrant workers in accordance with the requirements of the Guiding Opinions on Carrying out the Work of Household Registration System for Urban Migrant Workers (Guangdong Government Office [2010] No.32). It is necessary to increase publicity, simplify procedures, and urge enterprises to actively cooperate with migrant workers to do household-related work, so that migrant workers can share the fruits of reform and enhance their sense of belonging and identity.
(twenty-four) to promote workers' equal access to public services. All localities should increase the resources of public schools, gradually bring the children of migrant workers into the scope of local compulsory education, and encourage and support social forces to organize private schools that mainly recruit children of migrant workers. Increase the construction of affordable housing to provide affordable housing for migrant workers who meet the conditions stipulated by the local government. Accelerate the improvement of medical security services and basic public health services, and establish and improve community health service institutions to facilitate employees to seek medical treatment on the spot. Provide free family planning technical services for migrant workers in basic projects stipulated by the state. Extend the comprehensive management of social security and police network to factories, set up police offices or police stations in large enterprises with conditions, and strengthen the comprehensive management of public security inside and outside the factory.
(twenty-five) to promote social services into the factory. Where conditions permit, kindergartens, libraries (rooms), cinemas, fitness rooms and other entertainment facilities and places should be established in enterprises and industrial parks above designated size, and socialized service networks such as public transportation, finance and postal services should be established and improved to provide employees with fast, convenient and high-quality services.
Ten, strengthen the organization and leadership to improve the employment environment.
(twenty-six) to strengthen leadership and implement responsibilities. All localities should put strengthening humanistic care and improving the employment environment on the important agenda, implement the target responsibility system, strengthen supervision and inspection, and refine work measures. It is necessary not only to perform social public management duties according to law, but also to urge enterprises to fulfill their legal obligations, coordinate labor relations, safeguard the legitimate rights and interests of employees, fully respect the right of enterprises to operate independently, and actively help enterprises improve their employment management level. All relevant departments should carry out their duties and cooperate closely to form a joint effort to ensure that all work is implemented.
(twenty-seven) give full play to the role of enterprise party organizations. Under the leadership of local party committees, governments at all levels should support enterprise party organizations to continuously expand their coverage, innovate their working methods, and strengthen the docking and interaction between enterprise party organizations and local party organizations at all levels. We should give full play to the role of enterprise party organizations, do a good job in the ideological and political work of enterprise managers and employees, care about the legitimate rights and interests of employees, and unite and rely on party member employees to support and promote enterprise development.
(twenty-eight) to create a harmonious labor relations demonstration zone. We will comprehensively promote the construction project of the demonstration zone of harmonious labor relations, carry out the appraisal of enterprises with harmonious labor relations, commend enterprises that reward civilized production, care for employees and respect labor performance, and guide all kinds of enterprises to strengthen humanistic care and build harmonious labor relations.
(twenty-nine) adhere to the positive direction of public opinion. Give full play to the propaganda and guiding role of various news media, widely and deeply publicize the significance of strengthening humanistic care and improving employment environment, as well as advanced deeds and models, and form a good social atmosphere.
people's government of guangdong province
20 10 July 7th