The national transportation service supervision hotline accepts complaints, reports, information consultation and suggestions from the transportation industry, excluding business operations. For emergency rescue business, accept complaints, reports and suggestions, information consultation and suggestions related to management.
After complaining, you should always keep the phone open. Relevant personnel of taxi companies and transportation bureaus will contact you by phone at any time, mainly to consult your complaints. At an appropriate time, you will be informed to confront the transportation bureau and get the corresponding treatment results. In the process of complaint handling, mediation is generally the main method.