E-mail format model

3. Fill in the delivery notice to inform the buyer of the current situation (order number, delivery order number, mode of transportation, delivery date).

Hello, xxx,

We are pleased to tell you that we have placed an order! You can use the following tracking number to track its progress: xxxxxx.

You can also track the delivery of orders yourself at the following locations: www.xxxxx.com. Your order usually takes about 30 days, but as this is the shopping season and the logistics company is very busy, some orders may take a long time to arrive.

If you have any questions or problems, please contact us directly for help.

4. The logistics information has not been updated for more than 5 days, and the buyer can wait.

Dear xxx:

As we all know, this is the busiest time of shopping season, and logistics companies are running at full capacity.

Your receiving information has not been updated, but please rest assured that we will inform you as soon as there is an update.

Thank you for your patience!