First, how to improve housing sales?
1, first reflect on whether you are following up attentively?
Many colleagues have no follow-up after the customer has seen the house, waiting for the customer to consider and take the initiative to come to you. In this case, your follow-up is not in place, not because the customer has been dragging on, but because you have not followed up and the follow-up is not in place.
2. Understand the current needs of customers and the specific situation of current customers, and find out the reasons for customers' procrastination. I believe that customers will contact you and buy a house sooner or later. We should put the time for customers to buy a house as early as possible, because there are many uncertainties, maybe they will buy other houses or some families behind them will give up buying a house. Reasons for customers' delay: lack of willingness to buy a house, no plans for the time being, dislike of apartment type, disagreement among family members, too few varieties, too busy work, high price, ignorance of your company, distrust of you or your company, etc. Only by finding out the reason can we know what to do next.
3, understand the customer's ideas
Think about what customers think and worry about what customers are in a hurry. You need to know his thoughts and concerns before you can walk into his heart and provide him with a better solution.
4. Solve customer problems.
Help customers do one thing with your heart, express your sincerity, impress customers with your sincerity, impress customers with your specialty, provide customers with the latest local real estate trends, and let customers feel our working attitude.
5. Learn to give up.
Some customers are really procrastinating and don't reply. Those customers who are not interested should let go first, raise first, don't put too much energy into it, take your time, just communicate and ask after a while, and remember not to forget.
6. Be good at observing and listening to each other.
When negotiating with customers, we must observe customers more, and understand the psychological changes of customers in time through the observation of manners, eyes and expressions, so as to eliminate the obstacles for customers to buy houses in the bud; By listening, you can understand the real needs of customers, so it is easy to reach an understanding with customers.
Second, what are the skills of housing sales?
1. When discussing or meeting with customers, if your answers are vague or you can't express yourself accurately, it will easily lead to misunderstanding or trouble, which will make customers doubt your confidence. This situation is of course very bad. To avoid this situation, you should learn to choose the right words to express yourself.
Be careful what you say, don't use harsh language. The communication between people is more subtle, and only one or two inappropriate words may destroy the feelings between customers and you. The most important way to treat guests is to talk to customers in a respectful and polite way so as not to make them feel unhappy. Say what you want to say clearly and neatly in polite words.
3. Learn speaking skills. No matter politicians, comedians or ordinary people, this practice is indispensable. One of your tasks is to receive customers. If you speak carelessly, the customer will be very unhappy, and you have offended the customer for some reason, and of course your speech will not be improved. If you can master speaking skills, your self-confidence will naturally increase, and you can also increase many opportunities.
How to improve housing sales? In fact, there are many ways to increase housing sales, and there are also many things to pay attention to. It is suggested that you should also know the relevant skills when you want to increase the sales of houses. This paper also introduces the skills of housing sales, and whether to use these skills or not needs everyone to decide flexibly.