Step 1: contact the customer service of the partner bank.
First, you need to contact the customer service department of the partner bank. You can call the customer service department or send an email to contact them. Explain why you need to change your phone number, which may be due to the change of your mobile phone number or other personal information.
Step 2: Provide relevant information.
The customer service staff will ask you to provide some relevant information, such as your old mobile phone number, new mobile phone number and the identity information bound by the student card. Please ensure that the information provided is accurate so that the customer service staff can change the number for you smoothly.
Step 3: complete the number change procedure.
After verifying your information, the customer service staff will change the number for you. This may include updating your student card binding information and rebinding your new mobile phone number. Please wait patiently for the customer service staff to complete the processing and ensure that the information on your student card is consistent with the information related to the new number.
Extended content:
Companion Smart Student Card is a smart card that provides students with authentication, consumption records and learning assistance functions. By binding students' personal information and mobile phone number, students can conveniently pay fees, borrow books, check attendance and other operations on campus. However, due to the change of personal information, mobile phone number and other reasons, it is sometimes necessary to change the number.
The reasons for changing the number may include students changing their mobile phone numbers, changing operators, and losing their mobile phones. In order to ensure the normal use of student cards and the safety of personal information, it is very important to change the number in time. By contacting the customer service department of the partner bank, providing relevant information and following their instructions, you can successfully complete the process of changing the number, ensure the normal use of the student card and update your personal information.