E-mail is one of the most important communication tools in the workplace today. In the company, colleagues cooperate with each other, and most of them communicate and give feedback by email.
So how do you write an email to make the other person feel professional and willing to reply after reading it? How to send a help email to get a super high response rate?
In fact, writing emails needs to be studied as well as making phone calls and interviewing, so you need some skills ~
( 1)
The simpler the email, the easier it is to get a reply.
This is the easiest to understand, because everyone should have experienced it, but they often forget it when sending emails themselves.
My own reason is that strange emails with two or three sentences will be answered immediately, and strange emails with more than five sentences will be put aside. Putting it aside means that most of them can never go back.
The longer the number of words in the email, the greater the mental stress caused to the other party. Modern people are already under a lot of pressure at ordinary times, so they can't do it. They can only forget your pressure directly.
At this point, you can think about what your situation is, and you will be enlightened immediately.
Therefore, the email within five sentences is king.
(2)
5W 1H, cliche, but really classic.
"Five W's and One H"-Who, What, When, Where, Why and How.
Who: It is best to indicate the only person in charge in the email. Once there are too many recipients, no one feels that they should reply to this email, and everyone feels that it is none of their business.
Suggestion: If you don't even know what you want or what you want to express, don't send this email.
When: Requests without a deadline will not be answered.
Where: where, that is, where.
Why: Tell me what this matter has to do with the recipient, or its importance to the team and the company, not to yourself.
How to: If you expect an early response and solve the problem, please try to tell me the clear operation mode.
If writing emails is organized according to 5W 1H, you are basically a professional player.
(3)
The theme is short and clear, highlighting the key points.
The subject of the email is short and clear, which can highlight the importance of the content and make good use of appropriate symbols, such as
For example, in the company, I usually write the theme like this:
Screen 3 UI Designer Resume.
June payroll
For example, the subject of my resume email:
Resume Name-Position-Features Highlights-City Location
(4)
Clear organization and solve them one by one.
The most terrible email in the workplace is a primary school composition, which is brushed from top to bottom, with no paragraphs and no separation. It is more difficult to figure out what the email says than to read ancient Chinese.
Easy-to-understand emails are divided into items, one two three four five, which are concise and clear.
A better email is to divide complex things into several big blocks, put a few dots under each big block, sort them according to their importance and urgency, and highlight the key points that cannot be missed with a clear hierarchy.
(5)
Try to make TA feel related to himself.
Don't talk about yourself. What does it have to do with Ta?
Who does the other person care most about in this world? By the way, Ta himself.
Too many people spend 80% of their time writing cold emails-"Who I am, what I am doing, my journey, every detail I have done". . . Wait, what are you writing this email for? The other party is dealing with a large number of emails closely related to him efficiently. Are you trying to insert a story for him?
So the first sentence of your email should directly tell the other party what the purpose of this email is.
(6)
Salute and greet
It is not surprising that many people are polite, and the necessary polite address is the basic content of the email.
Usually add "Hello xxx" and some short wishes at the end, and the recipient will be in a good mood all day ~
Finally, e-mail is not just a face-to-face conversation. You can't talk like this all the time, and you can't see each other's body language.
The other party can only read your meaning from the words. If you don't express clearly, it's easy for the other party to misunderstand your true meaning. If you write succinctly and elegantly, you will make the other person feel that you are professional and willing to respond.
This is the difference between professional and amateur in the workplace.
A piece of cake
Have you ever made the mistake of sending the wrong email?
Do you have any workplace tips to share?
Come and tell me in the message area!
Article source: autumn leaf PPT