What should I do if I suddenly find that 10000 yuan is missing from my Ping An bank card?

1. You can log in to Ping An Pocket Bank APP- Home-Account Balance-Transaction Details to check the transaction and see if there are any other fees.

2. If your Ping An Bank debit card funds are stolen, information is leaked or there are risks, you need to report the loss at the first time and call the police to prevent more financial losses. You can report the loss through any of the following channels:

① Ping An Pocket Bank: Open Ping An Pocket Bank APP- My Bank Card in the upper left corner, select the corresponding card number-and click Temporary Loss Reporting to report the loss.

② Personal online banking: login to personal online banking-more business-account management-temporary loss reporting;

③ Telephone labor service: dial 955 1 1-3 to report the loss of labor service.

Counter outlets: I bring my valid ID card to any outlet to report the loss. If it is an agent, you also need to bring an agent's ID card;

Call 955 1 1-3 to enter the manual feedback after the loss is reported, and our bank will fully assist the public security organs to check.

Remind you:

① Beijing and Shanghai: Call the local police110;

② Non-Beijing-Shanghai area: Call the anti-information fraud hotline of Shenzhen Public Security Bureau 0755-8 1234567 for feedback and report the case to the local police station;

③ In order to ensure the security of account funds, you can learn about common fraud methods and enhance your security awareness.

Response time: July 3, 2020. Please refer to the latest business changes announced by Ping An Bank in official website.

[Ping An Car Owner Loan] A car can be loaned up to 500,000 yuan.

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