First of all, I want to say that we have paid attention to this problem and are deeply sorry for it. We attach great importance to every customer's feedback and will investigate immediately to ensure that this situation will not happen again.
At the same time, if you need any help or compensation, we are always willing to provide it. You can contact us at any time, and we are willing to take any responsibility and take actions to ensure that you are satisfied with our service.
Thank you again for your feedback. We will take all necessary measures to solve this problem and improve our food safety and quality standards. I hope to have the opportunity to serve you again and show our improvement and commitment.
If you have any other questions or need further help, please feel free to contact us. Thank you for your understanding and patience.