Before 2020, digital transformation is very important. But what happened last year has become a matter of life and death. What was Bonitasoft's experience with new customers and new demands last year? Have you noticed the surge in sales and potential customers? Business in many markets has obviously been affected by the COVID-19 epidemic. The IT market, including digital process automation tools for digital conversion, may be less affected than other markets, because many companies find it urgent to repair, optimize and digitize their processes. Although we are beginning to see this change, winning new business is a challenge for Bonsoft. However, it is worth noting that the updating and upselling of existing businesses are still strong. Even in a difficult year, the strong relationship and trust with customers have had a very positive impact on our sales.
Who are the main customers of Bangsoft? A startup company? BonitaEnterpriseedition, the commercial version of Bonitasoft, a large company, is usually a medium-sized or large company with an IT team. They need a development platform that can be used from department level to company level to coordinate and automate their key business processes. In the complex application and system environment, companies like this find that they need an integrated and extensible platform.
In other words, Bonitasoft also provides a free version of Bonita Platform (Bonita Community Edition), which can be used by anyone in any size organization. The complete Bonita user ecosystem has more than 150000 members and customers in more than 75 countries, including startups and small companies.
For a growing company, automated business processes are not necessarily a hot topic or a major issue. Can you explain why this is a mistake and a good BPM software must be given priority? First of all, companies of any size should adopt strict business process management methods-pay attention to the efficiency and innovation of business processes.
Automated processes help to improve efficiency immediately, do more with less resources, and be consistent. Automated standards, routines and operational procedures mean that your smart people will focus more on innovation, make your business unique, and succeed in your market, so as to maintain competitive advantage and continue to grow.
When it comes to your product, what is Bonitasoft's emphasis? Integration, low maintenance, quick customer support and effective training One of the main advantages of Bonita automation platform is scalability. This brings customization and integration functions. Bonita platform can be connected to almost any system, platform or service. By the way, this makes the connection between traditional systems and modern applications ideal, so our large enterprise customers have professional, proprietary, expensive and irreplaceable traditional software, and can still provide their digital native customers with lightweight, responsive and attractive applications.
Bonita's low-code method is suitable for developers and citizen developers to work together, which is very different from the "code-free" platform. The disadvantage of the latter is that it limits the customization of process applications and usually cannot be integrated into other information systems of the company.
Bonita platform is specially designed, so "citizen developers" in the company-usually business-minded people with certain technical expertise but no deep coding skills or experience-can cooperate with professional developers so that the applications and automation projects they deliver together can meet business objectives and corporate governance requirements. In this platform, the functions of visual programming and coding are clearly separated and designed for collaboration.
What are the benefits of open source Bonitasoft was established to democratize BPM technology on a global scale. The free and open source version of Bonita platform can be downloaded by anyone and used for production. This provides an opportunity for anyone and any organization to take advantage of BPM solutions.
P Companies that follow the principle of open source can create a virtuous circle in which community users, company employees and customers/partners can establish win-win and long-term relationships.
At the company level, some benefits are:
A powerful source of feedback and innovation, a mature sales channel based on people familiar with the company and platform, a source of potential technology and consulting partners, and a very successful employee retention plan based on trust, transparency and collaboration. At bonita Software, we believe that open source is fair and sustainable as a business model. We are committed to our community and customers to continue their efforts to make open source and commercial versions better every day.
Bonita Community Edition includes all the functions needed to develop and deploy process automation projects. Because it is open source, the code is available, and developers can freely improve and customize it. Like other open source communities, the Bonita community is very active, sharing their contributions to customization and expansion, helping each other and providing feedback to the Bonita R&D team.
Over the years, great changes have taken place in the technology used by the company, and innovation will not stop. How does Bonitasoft follow all the new trends? What's the next step for the company? Process automation may mean that enterprises and their business and IT teams are facing more and more challenges in automation projects. Overall cooperation and IT business team cooperation are more important than ever. But we see that low-code solutions for "citizen developers" may increase the complexity of governance and maintainability. The rules and policies of corporate and project governance must be formulated for the team as the "company guardrail" for automation projects of all sizes.
For our next step, we are committed to providing an alternative to separate professional developers from citizen developers, including visual programming and coding on the same platform.
Our unique method of dealing with low code in DPA platform allows professional developers to externalize the code, and allows them to continue to use existing tools freely, and ensures smooth cooperation with citizen developers who use visual programming functions. We will continue to develop more tools and tools for all members of the automation team.