"12328" hotline, as a national unified supervision telephone for transportation services, covers business fields such as roads, waterways, road transportation, urban passenger transport, maritime affairs, search and rescue, etc. It is an important carrier for transportation authorities at all levels to listen to people's voices, smooth public opinion and gather people's wisdom. It is also an important channel for the broad masses of people to express their wishes, reflect their interests and participate in industry governance. ?
12328 is the national transportation service supervision telephone number. If you have some traffic accidents or want to complain, you can call this number for consultation. The organizer shall promptly reply to the caller with the processing result of 12328 telephone transfer, and seek the caller's opinions on the processing result by telephone, writing or other appropriate communication methods.
Enable plan:
From February 20 1 may/day, the "12328" traffic service supervision telephone was officially opened in this city (Shanghai). The service supervision telephone covers various transportation industries (formats) such as public transportation, taxis, inter-provincial passenger transportation and freight transportation in this city. The public can call the service supervision telephone to reflect the demands and suggestions of the transportation industry related to service quality.
According to the requirements of the Notice of the Ministry of Transport on the Implementation Plan of "12328" Transportation Service Supervision and the spirit of the instruction of the Municipal Transportation Commission on actively opening "12328" in Shanghai, and in accordance with the working principle of "covering industries, adapting measures to local conditions, practicing economy and being practical and effective", the urban transportation industry in this city actively completes "65438".